IDC Retail Insights Team
New Research
This IDC Survey Spotlight highlights recent survey results on the toughest challenges retailers face in being able to share data throughout the organization. Despite the top priority of offering customers engaging, personalized experiences,...
IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study profiles three vendors in the cloud-native ...
This IDC Market Note covers the recent Aptos Engage 2023 and Revionics Insight 2023 customer and analyst event held in Las Vegas, Nevada, from May 16 to 19, 2023. Aptos continues to display leadership in omni-channel retail solutions, with ...
This IDC Tech Buyer Presentation delves into the challenges, priorities, business drivers, and major investment areas of today's retailers. It emphasizes the importance of re-evaluating customer experience (CX) and enhancing retail strategi...
This IDC Survey Spotlight provides data and analysis of the top benefits of RFID/IoT technology across several retail subindustries.RFID/IoT technology allows product movement and location to be tracked and traced as products move (or sit s...
This IDC Survey Spotlight highlights recent survey results on which areas of spending retailers are prioritizing this year, despite potential change in economic conditions. Retailers, at a rate exceeding the cross-industry average, cited se...
This IDC Survey Spotlight highlights our most recent data (April 2023) on which retail team members have access to data and which technology and organizational barriers can get in the way of serving customers most effectively, as well as ID...
本IDC研究报告介绍了零售商在采用新流程、新技术支持企业变革过程中要对哪些关键领域进行数字化转型。本研究探讨了要实施的战略、方案和场景，重点介绍从当前流程转向数字化流程将获得哪些好处以及需要哪些技术。零售商正在加快数字化步伐，以提高运营效率，改进客户体验，应对新数字时代的挑战。韧性、无接触、自动化和可持续业务运营等新战略将推动所有打算保持竞争优势的零售商增加数字投资。IDC Retail Insights副总裁LeslieHand表示："零售商在利用暗藏数据流和AI创造多层次...
This IDC study assesses the capabilities and strategies of global POS services providers with a range of services for omni-channel POS solutions. A key component of the evaluation is how IT buyers perceive the benefits of the POS services i...
This IDC Perspective details NAB 2023 insights and observations. Many of the vendors discussed within this document cover the top 3 areas of focus and overall theme at NAB 2023 consisting of "native" cloud service offerings, over-the-top (O...
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