IDC Retail Insights Team
New Research
This IDC Market Glance offers a graphical representation of hospitality, dining, and travel ecosystems through the lens of applying artificial intelligence (AI) and automation. This market overview illustrates key segments of the overall in...
This IDC Market Note covers key retail takeaways from the Comcast Business Analyst Conference held in March 2023. It includes a discussion of secure networking and its importance for today's retail environment.
This IDC Market Note discusses key announcements, themes, and trends presented during the Comcast Business Analyst Event held in March 2023.
This IDC Market Presentation provides the IDC Retail Market Trends 2023 Worldwide Report, which examines the main drivers affecting the industry and identifies customer experience redefined, connected store operations, smart omni-inventory,...
This IDC TechBrief examines the benefits, risks, success factors, adoption rate, and required investment for retailers considering implementing an electronic shelf label (ESL) solution as part of their strategy to digitize the store. It als...
This IDC Perspective explores how alternative approaches to retail value chain management and process organization can positively affect customer experience, referencing key use cases and indicating how an appropriate back-end platform desi...
This IDC MarketScape assesses enterprise service providers in serving the needs of retail companies worldwide across industry segments (food and nonfood retail). It assesses service providers' capabilities in designing and managing organiza...
ServiceNow, the digital workflow company, announced that it has entered into an agreement to acquire G2K, an AI and IoT technology company on May 12, 2023 – financial details have not been disclosed. The acquisition improves ServiceNow's ab...
This IDC Survey features IDC's 2023 Supply Chain Survey and is designed to provide insight into the landscape of today's retail supply chains, including retailers' top challenges, current priorities, and drivers of change in the strategic f...
This IDC Survey Spotlight looks at the most recent survey data that reveals the top 3 types of vendors retailers are turning to for strategic vision, as well as our take on why these vendors are top of mind. Retailers want their technology ...
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