IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Anne Paris

Research Manager, Worldwide Retail Experiential Operations Strategies

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By:  Jordan K. Speer Loading

    This IDC Survey Spotlight reveals the top use cases for AI in the retail supply chain and identifies specific outcomes that can be achieved. AI can be used for small tasks and large, to automate repetitive tasks, to understand patterns, and...
  • By: 

    • Ananda Chakravarty Loading
    • Leslie Hand Loading
    • Margot Juros Loading
    • Jordan K. Speer Loading
    • Ornella Urso Loading
    This IDC Web Conference presents a discussion of IDC's 2023 predictions for the global retail industry. Amid myriad sources of disruption, retailers are steadfastly reimagining business models, business processes, and the technology that wi...
  • By:  Margot Juros Loading

    This IDC Perspective provides insights into the significance of retail data management. Retailers are facing a complex situation with regard to data at a time when it's never been more important to be able to draw quick data insights — espe...
  • By:  Dorothy Creamer Loading

    This IDC Perspective highlights the importance of sustainability initiatives in the hospitality and travel industry. Global hospitality and travel enterprises are feeling increased pressure to identify, target, and meet goals pertaining to ...
  • By:  Jordan K. Speer Loading

    This IDC study aims to provide a road map for operationalizing charitable giving, provisioning a path for thinking about where, how, and why to implement certain programs in a world that is increasingly digital and omni-channel, overrun wit...
  • By:  Leslie Hand Loading

    This IDC PeerScape looks at several practices for choosing how and where to implement computer vision + AI in order to drive sales, improve customer experience, and create operational efficiencies in grocery and convenience store settings."...
  • By: 

    • Travis Eide Loading
    • Simon Ellis Loading
    This IDC study discusses the forecast for the worldwide supply chain logistics and transportation management applications software market. Off a 2021 rebound, this market is expected to see good growth through 2026 as organizations look to ...
  • By: 

    • Ornella Urso Loading
    • Leslie Hand Loading
    The IDC Retail Insights team attended AWS re:Invent 2022, held in Las Vegas from November 28 to December 2. "A key message from the event was the importance of an industry-specific focus in order to understand and empathize with the experie...
  • By: 

    • Ornella Urso Loading
    • Sofia Poggi Loading
    • Filippo Battaini Loading
    This IDC Perspective presents the case study of U.S. food and grocery retailer Kroger and how its loyalty program strategy brought back more personalized communications and offerings through coupons. With the support of its subsidiary 84.51...
  • By:  Ananda Chakravarty Loading

    This IDC Market Glance offers a view of the retail customer analytics and insights (CA&I) practice and the key segments of touch point data analytics, intelligence analytics, and data management analytics. IDC introduces the critical na...

  • «First | ‹Previous | 191 to 200 of 268 results | Next› | Last»