Asia/Pacific Services Team

Sandra Ng

Group Vice President and General Manager

Franco Chiam

Vice President

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Sakshi Grover

Research Manager

Mikhail Jaura

Senior Research Analyst

Pushkaraksh Shanbhag

Associate Research Director

Shouvik Nag

Sr. Market Analyst

Christian Fam

Senior Research Manager

Supriya Deka

Sr. Market Analyst

Liew Siew Choon

Senior Research Manager, Public Cloud Services, IDC Asia/Pacific

Rijo George Thomas

Senior Research Manager

Benjamin Ten

Market Analyst

Neha Gupta

Senior Research Manager

New Research


  • By: 

    • Mickey North Rizza Loading
    • Pietro Delai Loading
    • Chandana Gopal
    • Kevin Permenter Loading
    • Juliana Beauvais
    • Ritu Jyoti Loading
    • Kevin Prouty Loading
    • Bo Lykkegaard Loading
    • Alexandros Stratis
    • Daniel-Zoe Jimenez Loading
    • Jordan Jewell
    This IDC study provides 10 predictions for the worldwide intelligent ERP market."The digital-first world requires businesses to leverage their enterprise applications in a manner that enables their businesses to run smarter, be more agile, ...
  • By: 

    • Katie Evans Loading
    • Jason Blackwell Loading
    • Jason Bremner Loading
    • Simone De Bruin
    • Shawn Fitzgerald
    • Daniel-Zoe Jimenez Loading
    • Takashi Manabe Loading
    This IDC study provides top 10 predictions for small and medium-sized businesses (SMBs) in 2022."One way SMBs are looking to grow, contain costs, and enhance productivity is by looking to digital technologies to increase awareness, reach, r...
  • By: 

    • Alan Webber Loading
    • Gerry Brown
    • Laurie Buczek Loading
    • Lawrence Cheok Loading
    • Marc DeCastro Loading
    • Leslie Hand Loading
    • Jordan Jewell
    • Daniel-Zoe Jimenez Loading
    • Wayne Kurtzman Loading
    • Marci Maddox Loading
    • Tom Mainelli Loading
    • Takashi Manabe Loading
    • David Myhrer
    • Saki Ohta Loading
    • Sudhir Rajagopal Loading
    • David Wallace
    • Mary Wardley Loading
    • Karsten Weide
    • Adam Wright Loading
    This IDC study explores the future impact that technology will have on customer experience and the engagement between brand and customer.According to Alan Webber, program vice president, Customer Experience Applications at IDC, "COVID-19 ca...
  • By: 

    • Rick Villars Loading
    • Sandra Ng Loading
    • Alan Webber Loading
    • Amita Potnis
    • Amy Loomis, Ph.D. Loading
    • Holly Muscolino Loading
    • Paul Hughes Loading
    • Jeffrey Hojlo Loading
    • Mary Johnston Turner Loading
    • Dave McCarthy Loading
    • Susan G. Middleton
    • Lara Greden Loading
    • Chandana Gopal
    • Nancy Gohring Loading
    • Al Gillen
    • George Mironescu Loading
    • Carla Arend Loading
    • Leif Eriksen
    • Robert Parker Loading
    • Thomas Meyer Loading
    • Philip Carter Loading
    • Meredith Whalen Loading
    • Tom Mainelli Loading
    • Serge Findling
    • Avneesh Saxena Loading
    This IDC study presents the top 10 predictions and key drivers for the IT industry for the next five years. It highlights the midterm and long-term challenges that enterprise IT teams face as they define, build, and govern the technologies ...
  • By: 

    • Pushkaraksh Shanbhag Loading
    • Cathy Huang Loading
    • Prabhitha Sheethal Dcruz
    This IDC study uses the IDC MarketScape model to provide an assessment of managed cloud services (MCS) providers with specific offerings and capabilities in the segment. It discusses both the quantitative and qualitative characteristics tha...
  • By:  Rijo George Thomas Loading

    This IDC study uses the IDC MarketScape model to provide an assessment of SPs participating in the Oracle implementation services market with specific offerings and capabilities in the segment. It discusses both the quantitative and qualita...
  • By: 

    • Shawn Fitzgerald
    • Daniel-Zoe Jimenez Loading
    • Serge Findling
    • Yukiharu Yorifuji Loading
    • Megha Kumar Loading
    • Lianfeng Wu Loading
    • Giulia Carosella Loading
    • Sandra Ng Loading
    • Robert Parker Loading
    • Philip Carter Loading
    • Meredith Whalen Loading
    This IDC study provides IDC's top 10 predictions for digital transformation for 2021."Even though we are experiencing a global pandemic, direct digital transformation (DX) investment is still growing at a compound annual growth rate (CAGR) ...
  • By:  Sandra Ng Loading

    This IDC Perspective outlines the IDC's new crisis to recovery framework. In the last four to six weeks, an increasing pool of organizations in Asia/Pacific have begun their recovery journeys. The move from response to recovery presents new...
  • By: 

    • Holly Muscolino Loading
    • Robert Palmer Loading
    • Sandra Ng Loading
    • Marci Maddox Loading
    • Amy Loomis, Ph.D. Loading
    • Marianne Kolding
    • Wayne Kurtzman Loading
    • Shannon Kalvar Loading
    • Phil Hochmuth Loading
    • Remy Glaisner
    • Megan Buttita
    • Angela Salmeron Loading
    This IDC Perspective reviews the challenges that organizations face as they transition to the new work experience and presents a framework for addressing those challenges. As organizations accelerate and expand digital transformation (DX) i...
  • By: 

    • Philip Carter Loading
    • Lianfeng Wu Loading
    • Dan Vesset Loading
    • Eileen Smith Loading
    • Craig Simpson
    • Swapnil Shende Loading
    • Joseph C. Pucciarelli
    • Kevin Prouty Loading
    • Robert Parker Loading
    • Tony Olvet Loading
    • Adelaide O'Brien Loading
    • Gard Little Loading
    • Sandra Ng Loading
    • Megha Kumar Loading
    • Ritu Jyoti Loading
    • Daniel-Zoe Jimenez Loading
    • Jordan Jewell
    • Leslie Hand Loading
    • Oscar Guzman
    • Jorge Gomez
    • Shawn Fitzgerald
    • Serge Findling
    • Lynne Dunbrack Loading
    • Yukiharu Yorifuji Loading
    This IDC study provides IDC's top 10 predictions for digital transformation for 2020."Direct digital transformation (DX) investment is growing at a compound annual growth rate (CAGR) of 17.5% from 2020 to 2023 and is expected to approach $7...

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