IDC Retail Insights Team
New Research
This IDC study presents the top 10 predictions for the future of industry ecosystems for the next five years."Extending and opening innovation, collaboration, and operation with partners inside and outside any given industry have become a c...
This IDC study provides IDC's 2022 top 10 predictions for retail.Leslie Hand, group vice president, IDC Retail Insights, says, "Brand equity, data security, and sustainability credentials have become increasingly important to generate custo...
This IDC study provides manufacturers with the top 10 predictions and underlying drivers that we expect to impact manufacturers' IT investments in 2022 and beyond."Disruption remains a consistent theme brought up in conversations with manuf...
This IDC PlanScape provides a road map for travel and hospitality providers to assess current and future cloud strategies and make a business case for all stakeholders to invest in the appropriate delivery model for each of the organization...
This IDC PeerScape highlights several use cases from Choice Hotels International, Pizza Hut UK, and a major online travel agency (OTA) in which they illustrate how applying artificial intelligence to systems has improved customer service an...
This IDC study uses the IDC MarketScape model to provide an assessment of a number of providers participating in the worldwide multi-enterprise supply chain commerce network market. The IDC MarketScape is an evaluation based on a comprehens...
This IDC PlanScape provides a road map for how retailers can optimize their workforce through digital transformation to drive efficiencies and profit and improve productivity and customer experiences. Providing staff with the tools to have ...
This IDC Market Perspective discusses the 4Ps (product, price, place, and promotion) of artificial intelligence software."Cloud and artificial intelligence are synergistic and are driving a virtuous cycle of enterprise software transformati...
This IDC PeerScape looks at successful practices by several retailers in the areas of ensuring more flexible checkout options to avoid crowding and enhance customer experience, embracing new touchless payment solutions, and offering shopper...
This IDC PlanScape outlines the technology priorities for building out the touch-free future store, IDC's model of a retail hub that optimizes for both optimal omni-channel shopping and fulfillment experiences and employee productivity.Lesl...
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