IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By:  Jordan K. Speer Loading

    This IDC study aims to provide a road map for operationalizing charitable giving, provisioning a path for thinking about where, how, and why to implement certain programs in a world that is increasingly digital and omni-channel, overrun wit...
  • By:  Leslie Hand Loading

    This IDC PeerScape looks at several practices for choosing how and where to implement computer vision + AI in order to drive sales, improve customer experience, and create operational efficiencies in grocery and convenience store settings."...
  • By:  Margot Juros Loading

    This IDC PeerScape examines challenges retailers are encountering in ensuring customer engagement amid the changing expectations and behaviors of the new omni-channel shopper. Shoppers have new expectations for a customized, yet frictionles...
  • By:  Ananda Chakravarty Loading

    This IDC study discusses the importance of intelligent retail assortment planning.Most retailers are merchandisers. Retailers purchase products at cost, mark up their products, or set prices using various tools and sell these at a higher pr...
  • By:  Ananda Chakravarty Loading

    This IDC PeerScape helps retail operational leaders think about key pricing optimization concerns and best practices to address these concerns as pricing capabilities shift. Retailers must respond with data-driven strategies that allow them...
  • By:  Dorothy Creamer Loading

    This IDC study examines the key strategies and capabilities that hospitality property management system vendors are offering to the worldwide enterprise hospitality market. The study evaluates and examines the strength of vendors as innovat...
  • By: 

    • Sofia Poggi
    • Ornella Urso Loading
    • Filippo Battaini Loading
    This IDC PeerScape identifies the main challenges that peers in the retail industry must overcome through immersive technologies: product visualization and trial online, empowerment of store associates, store attractiveness, and the pursuit...
  • By: 

    • Jeffrey Hojlo Loading
    • Robert Parker Loading
    • Simon Ellis Loading
    • Massimiliano Claps Loading
    • Nadia Ballard Loading
    • Leslie Hand Loading
    • Christopher Holmes
    • Shari Lava Loading
    • Nigel Wallis Loading
    • Lynne Schneider Loading
    • Anielle Guedes
    This IDC study presents the top 10 predictions for the future of industry ecosystems for the next six years."Extending and opening innovation, collaboration, and operation with partners across an ecosystem inside and outside any given indus...
  • By: 

    • Gunjan Bassi Loading
    • Simon Ellis Loading
    • Jordan K. Speer Loading
    • Travis Eide Loading
    • Roderick Gaines
    • Eric Thompson Loading
    • Aly Pinder Loading
    • Stephanie Krishnan Loading
    This IDC study provides companies across all industries with the top 10 predictions and underlying drivers that we expect will impact IT investments in the supply chain in 2023 and beyond. Technology leaders and their counterparts in the li...
  • By: 

    • Reid Paquin Loading
    • Jan Burian Loading
    • Simon Ellis Loading
    • Jeffrey Hojlo Loading
    • Stephanie Krishnan Loading
    • Stefanie Naujoks Loading
    • Aly Pinder Loading
    • John Snow Loading
    • Lorenzo Veronesi Loading
    • Sampath Kumar Venkataswamy
    This IDC study provides manufacturers with the top 10 predictions and underlying drivers that we expect to impact manufacturers' IT investments in 2023 and beyond. Technology leaders and their counterparts in the line-of-business (LOB) oper...

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