IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By:  Dorothy Creamer Loading

    This IDC study discusses our top 10 predictions for worldwide hospitality, dining, and travel for 2023."The rapid digital transformation of the hospitality, dining, and travel industries that occurred over the past few years is not waning,"...
  • By: 

    • Filippo Battaini Loading
    • Ananda Chakravarty Loading
    • Leslie Hand Loading
    • Margot Juros Loading
    • Ayush Narain
    • Jordan K. Speer Loading
    • Ornella Urso Loading
    This IDC study provides IDC's 2023 top 10 predictions for retail.Leslie Hand, group vice president, IDC Retail and Financial Services, emphasized, "Retailers are not investing in small step changes to their portfolios — they are digitally t...
  • By: 

    • Jeffrey Hojlo Loading
    • Robert Parker Loading
    • Simon Ellis Loading
    • Massimiliano Claps Loading
    • Nadia Ballard Loading
    • Leslie Hand Loading
    • Christopher Holmes
    • Shari Lava Loading
    • Nigel Wallis Loading
    • Lynne Schneider Loading
    • Anielle Guedes
    This IDC study presents the top 10 predictions for the future of industry ecosystems for the next six years."Extending and opening innovation, collaboration, and operation with partners across an ecosystem inside and outside any given indus...
  • By: 

    • Filippo Battaini Loading
    • Cristiano Quattrini
    • Sofia Poggi
    • Ornella Urso Loading
    This IDC PeerScape examines key challenges that retailers face in transforming the physical store to make it a pillar of today's omni-channel retail operations and, through the examples of successful retailers, the opportunities that this p...
  • By:  Ananda Chakravarty Loading

    This IDC study provides a road map for initiating a customer analytics and insights practice by introducing the critical nature of building customer analytics, the cross-functional data orchestration necessary to introduce change, and the s...
  • By:  Ananda Chakravarty Loading

    This IDC study is designed for a retailer view of retail media networks (RMNs) and how retailers can introduce and develop their networks as a new revenue stream. "For low margin retailers, the adjacent market of retail media networks is an...
  • By:  Jordan K. Speer Loading

    This IDC PeerScape examines several successful practices in the areas of repair, reuse, and recycle that retailers or brands have undertaken in their efforts to operate more sustainably."Operating 'eaches' businesses at scale, as we know fr...
  • By:  Jordan K. Speer Loading

    This IDC PeerScape examines some of the challenges of wasted time and resources and of the ability to collect and analyze data about environmental impact that apparel retailers and brands encounter in the product development stages of the l...
  • By: 

    • Cristiano Quattrini
    • Filippo Battaini Loading
    • Sofia Poggi
    • Ornella Urso Loading
    This IDC PlanScape explores the characteristics of digital marketplaces as facilitators and robust tools to enhance a brand's online presence, underlying characteristics that make them particularly effective in specific business moments."Ma...
  • By:  Ananda Chakravarty Loading

    IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative technology – or both. This IDC Innovators study profiles four emerging vendors with distinct ne...

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