Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Alison Close

Research Manager, Intelligent Finance and Customer Care Business Process Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • By:  Bjoern Stengel Loading

    This IDC study uses the IDC MarketScape model to provide an assessment of several providers participating in the worldwide business consulting services market. The IDC MarketScape is an evaluation based on a comprehensive framework and a se...
  • By:  Bjoern Stengel Loading

    This IDC study uses the IDC MarketScape model to provide an assessment of several providers participating in the Americas business consulting services market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set...
  • By: 

    • Linus Lai Loading
    • Bjoern Stengel Loading
    This IDC study uses the IDC MarketScape model to provide an assessment of several providers participating in the APAC business consulting services market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set of ...
  • By: 

    • Bjoern Stengel Loading
    • Martina Toskova
    • Matthew Wilkins Loading
    This IDC study uses the IDC MarketScape model to provide an assessment of several providers participating in the European business consulting services market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set...
  • By: 

    • Nancy Gohring Loading
    • Al Gillen
    • Mickey North Rizza Loading
    • Gina Smith, PhD Loading
    • Kevin Permenter Loading
    • John O'Brien
    • George Mironescu Loading
    • Jim Mercer Loading
    • Peter Marston Loading
    • Gard Little Loading
    • Chris Zhang Loading
    • Linus Lai Loading
    • Lara Greden Loading
    • Arnal Dayaratna Loading
    • Gary Chen Loading
    • Juliana Beauvais
    • Melinda-Carol Ballou Loading
    • Lizzie Li Loading
    • Jennifer Thomson Loading
    • Mark Thomason Loading
    This IDC study presents IDC's top 10 predictions for the future of digital innovation for 2022 and beyond. "One notable impact of the COVID-19 pandemic is that many enterprises now recognize that their ability to build innovative digital pr...
  • By: 

    • Giulia Carosella Loading
    • Serge Findling
    • Shawn Fitzgerald
    • Daniel-Zoe Jimenez Loading
    • Gard Little Loading
    • Adelaide O'Brien Loading
    • Robert Parker Loading
    • Joseph C. Pucciarelli
    • Yukiharu Yorifuji Loading
    This IDC study provides IDC's top 10 predictions for digital transformation for 2022."Direct digital transformation (DX) investment growth rates are accelerating, up to 16.5% CAGR for 2022-2024. This is an increase of one full percentage po...
  • By: 

    • Bjoern Stengel Loading
    • Daphne Chung Loading
    • Rob Brothers Loading
    • Amy Cravens Loading
    • Glen Duncan
    • Stephanie Krishnan Loading
    • Vladimir Kroa Loading
    • Susan G. Middleton
    • Reid Paquin Loading
    • Amita Potnis
    • Curtis Price Loading
    • Dr. Chris Marshall Loading
    • Marta Muñoz Méndez-Villamil
    This IDC study provides IDC's top 10 predictions for sustainability for 2022."Corporate sustainability isn't just here to stay — it is becoming a business imperative for organizations around the world," said Bjoern Stengel, research lead, G...
  • By: 

    • Paul Hughes Loading
    • Carrie MacGillivray
    • Rohit Mehra Loading
    • Ghassan Abdo Loading
    • Brandon Butler Loading
    • Ajeet Das Loading
    • James Eibisch Loading
    • Mark Leary Loading
    • Courtney Munroe Loading
    • Leslie Rosenberg Loading
    This IDC study discusses top 10 predictions for worldwide future of connectedness for 2022."Businesses have been forced to adapt to more distributed operations in addition to their workforces, highlighting the importance of a robust strateg...
  • By: 

    • Mary Johnston Turner Loading
    • Rick Villars Loading
    • Ashish Nadkarni Loading
    • Rohit Mehra Loading
    • Matthew Eastwood Loading
    • Stephen Elliot Loading
    • Rajnish Arora
    • Chris Barnard Loading
    • Rob Brothers Loading
    • Eric Burgener
    • Andrew Buss Loading
    • Brad Casemore
    • Gary Chen Loading
    • Jennifer Cooke Loading
    • Rory Duncan
    • Phil Goodwin Loading
    • Dave McCarthy Loading
    • Susan G. Middleton
    • Masaaki Moriyama
    • Jeff Newton Loading
    • Dave Pearson Loading
    • Peter Rutten Loading
    • Juan Pablo Seminara Loading
    • Eric Sheppard
    • Elaina Stergiades Loading
    • Archana Venkatraman Loading
    • Steve White Loading
    • Andrew Smith
    This IDC study provides IDC's 2022 top 10 predictions for the future of digital infrastructure. "Digital infrastructure spans compute, storage, network, infrastructure software including virtualization and containers and the automation, AI/...
  • By: 

    • Dave McCarthy Loading
    • Al Gillen
    • Phil Goodwin Loading
    • Rob Brothers Loading
    • Jennifer Cooke Loading
    • Peter Rutten Loading
    • Andrew Smith
    • Lara Greden Loading
    • Chris Kanaracus
    • Mickey North Rizza Loading
    • Natalya Yezhkova Loading
    This IDC study provides IDC's top 10 predictions for cloud for 2022 and beyond."Cloud is now firmly established as an essential element of a digital-first strategy," said Dave McCarthy, vice president, Cloud and Edge Infrastructure Services...

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