Outsourcing Team

Linus Lai

Vice President

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

New Research


  • By: 

    • David Tapper Loading
    • Peter Marston Loading
    • Courtney Munroe Loading
    • Jason Bremner Loading
    • Daniel Povis Loading
    • Francesca Ciarletta Loading
    • Ewa Zborowska Loading
    • Jonathan Tullett Loading
    • Pushkaraksh Shanbhag Loading
    • Satoshi Matsumoto Loading
    • Takuya Uemura Loading
    • Seiichiro Yoshii Loading
    • Sreenivas Duvvuri Venkata Loading
    This IDC study provides IDC's forecast and spending for the worldwide managed cloud services (MCS) market across eight major regions for the 2024–2028 forecast period. IDC views managed cloud services as an extraction view of IDC's technolo...
  • By:  David Tapper Loading

    This IDC study highlights how the landscape of IT outsourcers and managed service providers (SPs) is evolving as players are utilizing different strategies to either maintain leadership or climb the ranks to become a leader in this changing...
  • By:  Linus Lai Loading

    This IDC Survey uncovers shifts in sourcing priorities toward outsourced infrastructure, data, applications, and security services. Budgets are increasing, with the net difference between increasing and decreasing budgets 62% higher than la...
  • By: 

    • Giulia Carosella Loading
    • Linus Lai Loading
    • Craig Powers Loading
    This IDC Market Presentation examines the impact of AI on organizations' digital business strategies and road maps. Digital technologies have become increasingly strategic for C-suite executives and pervasive across businesses, driving comp...
  • By: 

    • Cathy Huang Loading
    • Craig Robinson Loading
    • Scott Tiazkun Loading
    • Philip D. Harris, CISSP, CCSK Loading
    • Richard Thurston Loading
    • Frank Dickson Loading
    • Emanuel Figueroa Loading
    • Shilpi Handa Loading
    • Linus Lai Loading
    • Christian Fam Loading
    • James Wang Loading
    This IDC study delineates IDC's taxonomy for the security services market for 2024, categorizing it into three primary segments: professional security services, managed security services, and emerging security services. It outlines the expa...
  • By:  Linus Lai Loading

    This IDC Survey highlights the growing importance of cloud SPs and vendors in engaging with enterprises and government. End users seek higher assurances from their vendor partners in service lines, such as workspace services, cloud integrat...
  • By: 

    • Rijo George Thomas Loading
    • Pushkaraksh Shanbhag Loading
    • Linus Lai Loading
    • Sakshi Grover Loading
    This IDC Market Note describes the top themes discussed by PricewaterhouseCoopers's (PwC) leadership during the 2024 Analyst Day in Gurugram, May 9, 2024 and the impressions of IDC analysts who participated in the event."With eyes on India ...
  • By: 

    • Ahmad Latif Ali Loading
    • Bill Latshaw Loading
    • Brian Wood Loading
    • Jason Bremner Loading
    • Jennifer Hamel Loading
    • Linus Lai Loading
    • Mukesh Dialani Loading
    • Gard Little Loading
    This IDC Perspective lists the key takeaways from several analysts who attended EY's first worldwide analyst meeting in five years in San Francisco, April 15–16, all focused on the topic of rethinking EY. The meeting included a site visit t...
  • By:  Linus Lai Loading

    This IDC Survey based on IDC’s 2024 Australia/New Zealand (ANZ) Ecosystem Survey shows a remarkable shift in business priorities from cyber-resilience to an acceleration of customer experience (CX) and digital products, services, and experi...
  • By:  Linus Lai Loading

    This IDC Survey shows a remarkable shift from cyber-focused resiliency to an acceleration of customer experience and digital product, services, and experience innovation. Enterprises now are prioritising innovation and speed as new technolo...

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