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This IDC Tech Buyer Presentation provides an overview of the results from IDC's customer satisfaction award program, the IDC SaaS, Services, and Cloud CSAT Awards.This award program recognizes the leading software-as-a-service (SaaS) vendor...
These IDC Pivot Table banner books include vendor ratings data for IDC's Services Path 2023 program for seven business-oriented service categories, namely business consulting services; customer care business process services; customer exper...
These IDC Pivot Table banner books include vendor ratings data for IDC's Services Path 2023 program for seven technology-oriented service categories, namely application testing/digital assurance/quality engineering services, digital busines...
This IDC Market Note discusses Rackspace Technology's analyst day held on October 18, 2023, in Boston.
This IDC Market Perspective investigates the competitive environment that has led to the erosion of services providers' strategic value. Services customers today want more for less, with less risk, faster proof of value, more risk sharing, ...
This IDC Market Presentation provides services vendor ratings overall and by 14 service categories from IDC's ServicePath Survey, 2023.ServicesPath provides comprehensive data and guidance on the mind and journey of services buyers, for pro...
This IDC study highlights how the landscape of managed SPs for managed cloud services is evolving as players are utilizing different strategies to either maintain leadership or climb the ranks to become the leader in this market."Increased ...
This IDC Market Presentation provides survey findings from IDC's Managed Cloud View. IDC's Managed Cloud View consists of a series of documents that cover companies on their views and usage of managed cloud services involving public, priva...
This IDC Market Perspective provides insight into buyer experience in working with public cloud providers spanning AWS, Azure, Google, IBM, and Alibaba as part of utilizing managed cloud services and the managed SPs supporting these public ...
This IDC Market Perspective provides clients of IDC's Services Path program with access to the Services Path 2023 Visualization and Analysis Portal. This portal is a perfect "playground" for you to explore all the applications and topics in...
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