Artificial Intelligence and Automation Team

Surjyadeb Goswami

Research Director

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Andrew Gens

Research Analyst, AI Software

Nina Turner

Research Director, Semiconductor Technology Supply Chain Intelligence; Enabling Technologies: AI and Automotive Semiconductors

Madhumitha Sathish

Research Manager, High Performance Computing

Heather West, PhD

Research Manager, Performance Intensive Computing, Worldwide Infrastructure Research

Ritu Jyoti

Group Vice President/General Manager, Worldwide Artificial Intelligence, Automation, Data and Analytics Research Practice

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Hayley Sutherland

Research Manager, Conversational AI & Intelligent Knowledge Discovery

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Shari Lava

Senior Director, AI and Automation

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Neil Ward-Dutton

VP Automation, AI & Analytics Europe

Jennifer Cooke

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Pietro Delai

Research Director, Latin America Enterprise Infrastructure and Cloud Services, Worldwide Infrastructure Research

Harish Dunakhe

Research Director, Software and Cloud, META IDC

Peter Rutten

Research Vice-President, Performance Intensive Computing, Worldwide Infrastructure Research

Yanxia Lu

Research Director

Nobuko Iisaka

Research Manager, Software & Services, Research, IDC Japan

Anne Cheng

Research Manager

Rakesh Patni

Associate Research Director

New Research


  • By:  Jennifer Hamel Loading

    This IDC study represents a vendor assessment of the 2022 intelligent automation services market through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that explain success in the inte...
  • By: 

    • Tom Mainelli Loading
    • Rick Villars Loading
    • Amy Loomis, Ph.D. Loading
    • Jennifer Cooke Loading
    This IDC TechBrief provides IT leaders with an executive snapshot of the nascent enterprise metaverse and seeks to arm them with a basic working knowledge of the concept, descriptions of key technologies, and a shortlist of potential produc...
  • By: 

    • Ritu Jyoti Loading
    • Serge Findling
    This IDC study describes the organizational characteristics at five levels of artificial intelligence maturity, from a completely ad hoc approach with limited awareness to one in which artificial intelligence innovation strategy is woven in...
  • By:  Anne Cheng Loading

  • By: 

    • Heather West, PhD Loading
    • Ashish Nadkarni Loading
    • Peter Rutten Loading
    This IDC Survey presents the results of IDC's Enterprise IT Infrastructure for Future of Digital Infrastructure Survey, 4Q21, and examines end users' planned 2022 IT infrastructure and usage patterns and trends in the adoption and deploymen...
  • By:  Jennifer Cooke Loading

    This IDC Perspective outlines the need for and strategies to put into place a cloud-to-edge strategy to shift to data-driven decisions and digital-first operations."The volume of data growing at the edge from machines, cameras, sensors, and...
  • By:  Rakesh Patni Loading

    "Cloud computing is a foundational technology, and its adoption is central to DX programs in the energy industry. Combined with the power and capabilities of edge computing, it becomes a key enabler for various DX initiatives that organizat...
  • By: 

    • Anne Cheng Loading
    • Emma Wang
    • Yanxia Lu Loading
    This IDC Innovators study presents the findings from a comprehensive survey of artificial intelligence (AI)–driven intelligent decision making from Shanghai Craiditx Information Technology Co. Ltd. (Craiditx), Clustar Technology Co. Ltd. (C...
  • By:  Maureen Fleming Loading

    This IDC Tech Buyer Presentation highlights the modern integration design patterns for intelligent automation. Coping with operating at faster cycle times in a highly complex, distributed fashion that is also resilient means there is an int...
  • By:  Jennifer Hamel Loading

    This IDC Perspective outlines the concept of enterprise intelligence teams and their role in improving organizations' capacity to learn. While the technology platform underpinning enterprise intelligence is well covered in other IDC researc...

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