target audience: TECH BUYER Publication date: Mar 2022 - Document type: IDC Perspective - Doc Document number: # US48930122
Enterprise Intelligence Teams Expand Capacity to Learn
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Abstract
This IDC Perspective outlines the concept of enterprise intelligence teams and their role in improving organizations' capacity to learn. While the technology platform underpinning enterprise intelligence is well covered in other IDC research documents, this document focuses on challenges organizations face to incorporate enterprise intelligence capabilities effectively into their decision-making processes, most of which relate to people, not technology. The document also discusses how professional services providers can help organizations overcome people and organizational challenges in addition to delivering enterprise intelligence technology solutions.
"IDC research consistently shows that technology investments alone are not enough to increase enterprise intelligence. Companies also need to ensure they have the right skills, organizational structure, culture, and ecosystem to apply data insights to make better business decisions," said Jennifer Hamel, research manager, Analytics and Intelligent Automation Services at IDC. "Thinking about enterprise intelligence as a team sport can be a helpful starting point for considering where to focus investments. Professional services firms can support internal efforts to build enterprise intelligence capabilities beyond technology."