Artificial Intelligence and Automation Team

Surjyadeb Goswami

Research Director

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Andrew Gens

Research Analyst, AI Software

Nina Turner

Research Director, Semiconductor Technology Supply Chain Intelligence; Enabling Technologies: AI and Automotive Semiconductors

Madhumitha Sathish

Research Manager, High Performance Computing

Heather West, PhD

Research Manager, Performance Intensive Computing, Worldwide Infrastructure Research

Ritu Jyoti

Group Vice President/General Manager, Worldwide Artificial Intelligence, Automation, Data and Analytics Research Practice

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Hayley Sutherland

Research Manager, Conversational AI & Intelligent Knowledge Discovery

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Shari Lava

Senior Director, AI and Automation

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Neil Ward-Dutton

VP Automation, AI & Analytics Europe

Jennifer Cooke

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Pietro Delai

Research Director, Latin America Enterprise Infrastructure and Cloud Services, Worldwide Infrastructure Research

Harish Dunakhe

Research Director, Software and Cloud, META IDC

Peter Rutten

Research Vice-President, Performance Intensive Computing, Worldwide Infrastructure Research

Yanxia Lu

Research Director

Nobuko Iisaka

Research Manager, Software & Services, Research, IDC Japan

Anne Cheng

Research Manager

Rakesh Patni

Associate Research Director

New Research


  • By:  Maureen Fleming Loading

    This IDC Perspective assesses EdgeVerve task mining software, AssistEdge Discover. EdgeVerve is a provider of AI-powered automation solutions, including RPA and document AI. AssistEdge Discover is high-functioning task mining software that ...
  • By: 

    • Maureen Fleming Loading
    • Stella Chen
    • Andrew Gens Loading
    This IDC Perspective examines UltimateSuite's task mining software. UltimateSuite is a privately held provider of task mining software. Its focus is helping organizations identify task automation opportunities to improve overall performance...
  • By: 

    • Maureen Fleming Loading
    • Stella Chen
    • Andrew Gens Loading
    This IDC Perspective assesses the IBM Task Mining software. IBM is a market share leader for business automation software. IBM Task Mining is bundled into IBM Process Mining and embedded in IBM Cloud Pak for Business Automation. IBM outperf...
  • By: 

    • Heather West, PhD Loading
    • Peter Rutten Loading
    • Ashish Nadkarni Loading
    This IDC study provides an overview of and definitions for IDC's Quantum Computing Trends and Strategies syndicated research. It captures the definitions that IDC uses to identify and segment quantum computing infrastructure deployments, co...
  • By: 

    • Tom Seal Loading
    • Neil Ward-Dutton Loading
    This IDC Market Presentation explains how global business services (GBS) organizations have evolved from shared services centers and how the next phase of their development represents an opportunity for software vendors. GBS organizations h...
  • By:  Rakesh Patni Loading

    IDC's latest Quarterly Mining Innovation Update continues to explore the latest developments in the mining industry and covers technology developments, examples of excellence, mergers/acquisitions/partnerships of note, and sustainability in...
  • By: 

    • Matthew Eastwood Loading
    • Ritu Jyoti Loading
    • Gard Little Loading
    • Robert Parker Loading
    • Rick Villars Loading
    IBM's earning release for 1Q23 reported revenue of $14.3 billion (+4% y/y @ constant currency, flat y/y as reported) — the balance of this document will use constant currency growth unless otherwise noted. Free cash flow for the quarter was...
  • By: 

    • Pietro Delai Loading
    • Danielle Ibran Loading
    • Alejandro Florean Loading
    Vendors continue to express interest in the distribution channel. Especially, cloud platform vendors are interested in securing cloud commits that enhance their value and attract third-party intellectual property (IP) that complements their...
  • By:  Maureen Fleming Loading

    This IDC Survey focuses on the section of the March 2023 Worldwide Automation and Process Improvement Survey associated with process mining adoption in enterprises. Respondents consist of executives sponsoring or involved with process minin...
  • By: 

    • David Schubmehl Loading
    • Hayley Sutherland Loading
    This IDC TechBrief describes the factors involved in developing and deploying conversational AI solutions including the various technology choices and their associated use cases, benefits, risks, and other effects of implementing conversati...

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