IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By:  Margot Juros Loading

    This IDC Market Glance presents a high-level overview of vendors that enable retail transactions/payments across store, ecommerce, and mobile channels as well as for omni-channel commerce applications, such as BOPIS/click and collect, curbs...
  • By: 

    • Ornella Urso Loading
    • Sofia Poggi
    This IDC Tech Buyer Presentation analyzes retailers' approach to generative AI (GenAI) investments for customer experience (CX). It outlines current and projected investments in GenAI experimentation and implementation in CX initiatives, th...
  • By: 

    • Leslie Hand Loading
    • Anne Paris
    • Margot Juros Loading
    This IDC Tech Buyer Presentation provides a view into IDC Retail Insights' store "super platform" concept, a modernized technology platform for the omni-channel store that allows retailers to become more agile and able to innovate faster in...
  • By: 

    • Cristiano Quattrini Loading
    • Filippo Battaini Loading
    This IDC PlanScape explores the diverse functionalities, distinctive characteristics, and profound impact of online payment platforms on retail businesses, elucidating their pivotal role in shaping the modern commerce landscape."The online ...
  • By: 

    • Margot Juros Loading
    • Anne Paris
    • Leslie Hand Loading
    • Nigel Wallis Loading
    This IDC Market Presentation aims to provide technology suppliers with an overview of the key business trends shaping the Americas Food, Grocery, and Convenience Stores/Fast Moving Consumer Goods (FMCG) retail industry in 2024. The key tren...
  • By: 

    • Leslie Hand Loading
    • Anne Paris
    This IDC Perspective discusses the key trends and advancements in retail technology identified at NRF's Big Show 2024. It highlights the increasing approachability of store digitization; the importance of real-time inventory awareness; the ...
  • By: 

    • Ananda Chakravarty Loading
    • Deepika Giri Loading
    • Kathy Lange Loading
    • Nimita Limaye Loading
    • Reid Paquin Loading
    This IDC PlanScape provides business and technology leaders with the latest information on the rapidly evolving generative AI foundation model and artificial intelligence platform technologies. The content describes the importance of these ...
  • By:  Margot Juros Loading

    This IDC Perspective highlights the key takeaways from the National Retail Federation (NRF) Big Show 2024 focused on the strategic importance of modernized digital infrastructure technologies in overcoming key challenges that retailers face...
  • By:  Dorothy Creamer Loading

    This IDC Perspective discusses the pervasive role of AI in the hospitality and travel industry, as observed at the NRF 2024. It highlights three key lessons drawing from major themes in the Oscar-winning movie, "Everything Everywhere All at...
  • By:  Ananda Chakravarty Loading

    This IDC Perspective discusses the importance and benefits of "what-if" scenario planning in retail with the integration of artificial intelligence (AI)."The value of scenario planning challenges existing models and the status quo. In retai...

  • «First | ‹Previous | 71 to 80 of 263 results | Next› | Last»