IDC Financial Insights Team

Sam Abadir

Research Director, Risk, Financial Crime, and Compliance

Eric Gao

Research Director

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Thomas Shuster

Research Director, Worldwide Capital Markets Digital Transformation Strategies

Surya Narayan Saha

Research Manager

Cyrus Daruwala

Managing Director

Marc DeCastro

Research Director, Consumer Banking

Jerry Silva

Program Vice President

Michael Sek Pheng Yeo

Associate Research Director

Tom Zink

Research Director

Dr. Ashish Kakar

Research Director

Siri Si

Research Manager

Xiao Liu

Research Manager

George Briford

Research Director, IDC Financial Insights

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Maria Adele Di Comite

Research Director, IDC Financial Insights Corporate and Retail Banking

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Aaron Press

Research Director, Worldwide Payment Strategies

Davide Palanza

Research Manager, IDC Financial Insights

New Research


  • By:  Sam Abadir Loading

    The FinCEN Alert underscores the rising threat of deepfake-enabled fraud, where AI-generated media is used to bypass identity verification and facilitate cybercrimes. Identity verification vendors should collaborate with customers to implem...
  • By:  Davide Palanza Loading

    This IDC MarketScape examines smart producer management applications, which have become increasingly vital as insurers navigate the challenges of an extended recession and a hard market. In this environment, insurers are strategically inves...
  • By: 

    • Amy Cravens Loading
    • Thomas Shuster Loading
    This IDC study provides a comprehensive analysis of carbon accounting and management applications serving financial services firms, highlighting the increasing need for financial services organizations to track, manage, and report carbon em...
  • By:  Marc DeCastro Loading

    This IDC Perspective delves into how AI is set to enhance proficiency and efficiency for bank employees by focusing on transparency, trust, and compliance. Key productivity impacts include improved customer and employee satisfaction, faster...
  • By: 

    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jennifer Hamel Loading
    • Peter Marston Loading
    • David Tapper Loading
    • Jerry Silva Loading
    • Raymond Pucci Loading
    • Bill Latshaw Loading
    • Leslie Rosenberg Loading
    • Nimita Limaye Loading
    • Gaurav Verma Loading
    This IDC Market Perspective captures key takeaways from IDC analysts that attended Infosys Confluence 2024. The event emphasized the company's strategic shift toward AI-first business models, leveraging platforms like AI, Infosys Cobalt, an...
  • By: 

    • Jerry Silva Loading
    • Marc DeCastro Loading
    • Aaron Press Loading
    • Thomas Shuster Loading
    • George Briford Loading
    • Eric Gao Loading
    • Sam Abadir
    This IDC study provides the 2025 top 10 predictions for retail banking. By understanding these emerging trends, retail banking businesses can better position themselves to capitalize on new opportunities, mitigate risks, and deliver enhance...
  • By: 

    • Davide Palanza Loading
    • Ornella Urso Loading
    • Surya Narayan Saha Loading
    • Archana Venkatraman Loading
    • Thomas Shuster Loading
    • Jeff Rivkin Loading
    • Giulia Carosella Loading
    • Zuzana Kovacova Loading
    • George Briford Loading
    This IDC FutureScape presents the top 10 insurance industry predictions. Each prediction is shaped by a shared set of key drivers, serving as a planning tool for technology leaders and their line-of-business (LOB) counterparts in their IT s...
  • By: 

    • Tom Zink Loading
    • Kevin Permenter Loading
    • Thomas Shuster Loading
    • Raymond Pucci Loading
    • Aaron Press Loading
    • Dr. Ashish Kakar Loading
    • Maria Adele Di Comite Loading
    This IDC Financial Insights FutureScape presents the top 10 predictions for the corporate banking industry."AI and blockchain will revolutionize corporate banking by the end of the decade, transforming loan management, trade finance, and ri...
  • By: 

    • Sudhir Rajagopal Loading
    • Marc DeCastro Loading
    • Heather Hershey Loading
    • Roger Beharry Lall Loading
    • Abhishek Kumar Loading
    • Gerry Murray Loading
    • Aly Pinder Loading
    • Lou Reinemann Loading
    • Mary Wardley
    This IDC study presents 10 of the most urgent business and technology agenda areas for customer experience executives for 2025 and beyond."In the evolving landscape of customer experience, the true potential of generative AI will hinge on h...
  • By:  Sam Abadir Loading

    This IDC Survey Spotlight illustrates the current thinking among EMEA financial services executives when it comes to prioritizing and funding GenAI initiatives when it comes to the experience of their customer and employees. This document c...

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