Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Alison Close

Research Manager, Intelligent Finance and Customer Care Business Process Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • By: 

    • Carol Sliwa Loading
    • Jennifer Cooke Loading
    • Dave McCarthy Loading
    This IDC Perspective discusses how hyperconverged infrastructure systems that consolidate virtualization, compute, storage, and networking technologies into a single system, under common management, can offer significant advantages to enter...
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    • Jennifer Cooke Loading
    • Dave McCarthy Loading
    This IDC Market Perspective outlines IBM's approach to building open and highly scalable platforms for innovation at the edge."New edge use cases require solutions that can be rapidly and easily deployed and managed on a very large scale. I...
  • By: 

    • Nishant Bansal Loading
    • Shiv Putcha
    • Navkendar Singh Loading
    This IDC Market Perspective discusses the drivers and challenges in telcos' plan for 5G rollout across India."Despite challenges, 5G will unlock the next wave of growth for the telecom industry in India, and telcos are well positioned to ca...
  • By: 

    • Giulia Carosella Loading
    • Craig Powers Loading
    • Philip Carter Loading
    • Linus Lai Loading
    • Tony Olvet Loading
    • Nancy Gohring Loading
    • Gard Little Loading
    • Teodora Siman Loading
    • David Clemente Loading
    • Elisabeth Clemmons Loading
    • Erica Spinoni Loading
    • Craig Simpson
    • Alejandro Florean Loading
    本IDC研究报告介绍了IDC 2023年数字业务战略十大预测。这些预测将为企业在未来五年发展成为数字企业提供指导。它们也是IDC对该预测期内数字业务领域将发生的十个最重要转变的展望,可帮助首席级高管提升数字化成熟度。"面对经济衰退,企业现在可能想削减支出,但过去三年证明,数字企业是发展韧性的最好基础。重视数字化成熟度的企业未来五年的竞争力将进一步增强。"——IDC全球数字业务战略研究总监Craig Powers表示。
  • By: 

    • Rick Villars Loading
    • Frank Della Rosa Loading
    • Lara Greden Loading
    • Dave McCarthy Loading
    • David Tapper Loading
    • Natalya Yezhkova Loading
    • Petr Jirovsky Loading
    • Rob Brothers Loading
    • Gard Little Loading
    • Julie Ross Loading
    • Rasmus Andsbjerg Loading
    This IDC study compiles data from several other IDC cloud-related forecasts and trackers and uses definitions consistent with those other forecasts to provide a perspective on both the total portion of major IT sectors that are influenced b...
  • By: 

    • Rachel Liu Loading
    • Nan Wang Loading
    • Wenting Xu Loading
    本报告主体内容包括四个部分,第一部分分析了中国公有云服务市场整体发展现状和趋势,包括2021年的市场规模和未来5年预测;第二部分按照基础设施即服务(IaaS)、平台即服务(PaaS)和应用即服务(SaaS)三个细分市场展开,分析了各市场的发展概况、市场构成和发展趋势;第三部分分析了IaaS、PaaS和SaaS市场的竞争格局,包括2021年Top10厂商的增速和份额等;第四部分分析了IaaS和PaaS市场的行业分布,并对互联网行业和非互联网行业的动态进行了解读,旨在为云服务商、...
  • By: 

    • Nikhil Batra Loading
    • Hugh Ujhazy Loading
    • Monica Collier
    • Nishant Bansal Loading
    • Khairil Anwar Rahmat
    In 2023, the Asia/Pacific (excluding Japan) or APEJ region is reopening. Following the last few years of the pandemic, the changes made in how enterprises connect with their employees, customers, and partners have fundamentally changed. The...
  • By: 

    • Rick Villars Loading
    • Sandra Ng Loading
    • Simon Ellis Loading
    • Leif Eriksen
    • Serge Findling
    • Maureen Fleming Loading
    • Al Gillen
    • Chandana Gopal
    • Jeffrey Hojlo Loading
    • Mary Johnston Turner Loading
    • Ritu Jyoti Loading
    • Linus Lai Loading
    • Amy Loomis, Ph.D. Loading
    • Marci Maddox Loading
    • Tom Mainelli Loading
    • Thomas Meyer Loading
    • Rahiel Nasir Loading
    • Tony Olvet Loading
    • Robert Parker Loading
    • Andrea Siviero Loading
    • Gina Smith, PhD Loading
    • Elaina Stergiades Loading
    本IDC研究报告将介绍对IT行业未来五年的十大预测及其关键驱动因素。报告重点介绍了企业的业务、技术和IT团队在定义、构建和治理致胜数字优先时代所需的技术时面临的中长期挑战。IDC全球研究副总裁Rick Villars表示:"未来几年,领先的技术提供商必须发挥主导作用,帮助企业利用创新技术渡过当前的颠覆风暴。"
  • By:  Gard Little Loading

    On December 16, 2022, Accenture reported its FY 1Q23 results, including $15.7 billion in quarterly revenue, a 5% YoY increase in U.S. dollars and 15% in local currency. The earnings call was led by Julie Sweet, Accenture's chair and chief e...
  • By: 

    • Jasdeep Singh Loading
    • Dave McCarthy Loading
    At AWS' yearly event, customers have come to expect a flurry of new service announcements and AWS did not disappoint. IDC has been tracking the expansion of the AWS compute portfolio, including the latest high-performance x86-based instance...

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