target audience: TECH SUPPLIER  Publication date: Sep 2023 - Document type: Market Share - Doc  Document number: # US51215623

Worldwide Customer Relationship Management Software Market Shares, 2022: Growth Continues Despite Economic Gloom

By: 

  • Mary Wardley Loading
  • Roger Beharry Lall Loading
  • Heather Hershey Loading
  • Marci Maddox Loading
  • Michelle Morgan Loading
  • Gerry Murray Loading
  • Aly Pinder Loading
  • Sudhir Rajagopal Loading
  • Lou Reinemann Loading
  • David Wallace

Content



Related Links

Table of Contents


  • IDC Market Share Figure

    • Figure: Worldwide Customer Relationship Management Applications Software 2022 Share Snapshot

  • Executive Summary

  • Advice for Technology Suppliers

  • Market Share

    • Table: Worldwide Customer Relationship Management Applications Revenue by Vendor, 2020–2022 ($M)

    • Figure: Worldwide Customer Relationship Management Applications Revenue, 2020–2022: Current Currency and Constant Currency

    • Figure: Worldwide Customer Relationship Management Applications Revenue Share by Region, 2022

    • Figure: Worldwide Customer Relationship Management Applications Revenue Share by Deployment Type, 2022

  • Who Shaped the Year

  • Market Context

    • Significant Market Developments

  • Methodology

  • Market Definition

  • Related Research