IDC Retail Insights Team
New Research
This IDC Perspective details key takeaways from Blue Yonder's ICON. Blue Yonder, at its ICON 2024 conference, showcased significant progress toward its vision of a unified, real-time supply chain network, emphasizing an engineering-centric ...
This IDC Innovators study profiles five vendors in the native cloud technology and business services for media — Ateliere Creative Technologies, Backlight, Dalet, Eluvio, and VideoElephant — each addressing a unique industry technology, bus...
This IDC Perspective summarizes the business cycle flywheel effect on the media industry. In the evolving media industry, a flywheel viewed as a virtuous circle emerges with a symbiotic relationship between content creation, distribution, c...
This IDC study describes the most prominent use cases that are being digitally transformed in the hospitality industry. Hospitality organizations can use this document as a guide as they define what and how they will plan for change, innova...
This IDC Survey Spotlight looks at the most preferred contactless payment types by shopper age. Today's shoppers have greater expectations for seamless omni-channel payments/checkout, both in-store and online, and are increasingly willing t...
This IDC Perspective delves into Benetton Group's transformative journey in customer experience, highlighting its shift toward an omni-channel, seamless interaction model for customers and employees through POS technology harmonization. It ...
本IDC看法旨在分析在当今的业务环境下如何从ROI视角思考GenAI，但不会对GenAI的ROI进行具体定义。GenAI引起了各行各业和各类市场的广泛关注。但是，企业高管们对GenAI研究后发现，它并不完全符合以往的商业模式。企业的通用跟踪指标是ROI。但是，如何将ROI应用到拥有数百个场景的技术中呢？GenAI是一项变革行业的基础性技术，将成为每个企业的一部分。要进一步研究GenAI的ROI及其正在颠覆行业的特性和随之而来的挑战。IDC Retail Insights研究副...
This IDC Tech Buyer Presentation summarizes key findings from the IDC Consumer Sentiment Survey, 2024, covering areas in consumers' behavior and preferences such as omni-channel shopping, loyalty, and sustainability. The study surveyed 1,20...
This IDC Survey Spotlight provides an overview of consumers' online shopping behavior, showing where shoppers research products before purchasing and what channel mix they use to buy online. Based on IDC's 2024 Consumer Sentiment Survey, it...
This IDC Survey Spotlight explores how hospitality and travel organizations are planning to invest in and deploy generative AI (GenAI) projects. The data from IDC's May 2024 Future Enterprise Resiliency and Spending Survey, Wave 5, indicate...
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