target audience: TECH SUPPLIER Publication date: Sep 2024 - Document type: Market Presentation - Doc Document number: # EUR152542224
Four Key Trends for eCommerce Logistics in 2024
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Abstract
The ecommerce landscape in 2024 is shaped by key trends focused on enhancing customer experience, operational efficiency, and sustainability. As online shopping continues to grow, retailers must prioritize key aspects of logistics to stay competitive. This IDC Presentation examines the key trends shaping ecommerce logistics in 2024, including return management, last-mile delivery optimization, artificial intelligence in logistics and supply chain diversification, risk mitigation, and sustainability. It also provides key recommendations for ecommerce retailers aiming to optimize logistics for customer experience excellence.