Artificial Intelligence and Automation Team

Surjyadeb Goswami

Research Director

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Andrew Gens

Research Analyst, AI Software

Nina Turner

Research Director, Semiconductor Technology Supply Chain Intelligence; Enabling Technologies: AI and Automotive Semiconductors

Madhumitha Sathish

Research Manager, High Performance Computing

Heather West, PhD

Research Manager, Performance Intensive Computing, Worldwide Infrastructure Research

Ritu Jyoti

Group Vice President/General Manager, Worldwide Artificial Intelligence, Automation, Data and Analytics Research Practice

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Hayley Sutherland

Research Manager, Conversational AI & Intelligent Knowledge Discovery

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Shari Lava

Senior Director, AI and Automation

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Neil Ward-Dutton

VP Automation, AI & Analytics Europe

Jennifer Cooke

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Pietro Delai

Research Director, Latin America Enterprise Infrastructure and Cloud Services, Worldwide Infrastructure Research

Harish Dunakhe

Research Director, Software and Cloud, META IDC

Peter Rutten

Research Vice-President, Performance Intensive Computing, Worldwide Infrastructure Research

Yanxia Lu

Research Director

Nobuko Iisaka

Research Manager, Software & Services, Research, IDC Japan

Anne Cheng

Research Manager

Rakesh Patni

Associate Research Director

New Research


  • By:  Neil Ward-Dutton Loading

    This IDC Survey Spotlight explores how European organizations think about generative AI in terms of its ability to impact business functions (including software development, R&D, marketing, finance, sales, and HR).
  • By: 

    • Maureen Fleming Loading
    • Stella Chen
    • Andrew Gens Loading
    This IDC Perspective examines Soroco Scout task mining software capabilities. Soroco is a privately held provider of task mining software called Scout. The software is optimized to support automation and process improvement initiatives by s...
  • By:  Yanxia Lu Loading

    与ChatGPT对话、用生成式AI搜索答案、写短文、进行文生图,已经成为AI界的全民狂欢。热潮之下,生成式AI引领的下一代人工智能对个人生活、工作以及每个企业都将产生深远影响。技术提供商以及技术使用方都应了解该项技术的本质,可能的应用场景,落地的可能性,并为即将产生的变革做好准备。IDC中国研究总监卢言霞表示:“大模型、生成式AI,正在以始料未及的速度走向市场。新一代AI技术极有可能在2年之内替换上一代AI应用,将渐进式地影响智能客服市场、企业级搜索市场、智能营销市场,也将变...
  • By:  Shari Lava Loading

    This IDC Survey Spotlight compares data from IDC's February and March 2023 Future Enterprise Resiliency and Spending Survey to explore the question about the resilience of integration investments despite economic headwinds. While there was ...
  • By:  Hayley Sutherland Loading

    This IDC Survey highlights results from IDC's 2023 North American Knowledge Discovery Survey. In particular, this document reviews and analyzes select questions around buying decisions and benefits for knowledge discovery systems. It is par...
  • By: 

    • Leon Kao Loading
    • Kuba Stolarski Loading
    • Ashish Nadkarni Loading
    This IDC Market Note highlights some of the announcements and demonstrations by participants at 2023 OCP Regional Summit Prague, specific to specification release, solution and design demo such as IT ecosystem (server, storage, and networki...
  • By: 

    • Kathy Lange Loading
    • David Schubmehl Loading
    This IDC Market Note details the release of MLflow 2.3 and Databricks Dolly 2.0 by Databricks in April 2023. The latest version of Databricks' popular open source MLflow machine learning platform is being used for developing and monitoring ...
  • By:  Nobuko Iisaka Loading

    本調査レポートは、2023年2月に国内の企業ユーザーに対して実施したインターネット調査と、2023年3月までのESG(Environmental, Social, and Governance)ソリューションベンダーへのIDCの独自取材を基に、国内企業のESG経営の取り組み状況と、ESGソリューションを提供する特徴的なベンダーの動向を踏まえて分析と考察をまとめている。ESGは投資家や規制当局、一般社会から期待が高まっており、経営層から従業員まで企業全体で取り組むべき課題となっ...
  • By: 

    • Dr. Ashish Kakar Loading
    • Dr. Chris Marshall Loading
    • Sandra Ng Loading
    The IDC study has found no significant issues with Asia banks and the economy. We predict that the banks will stay liquid and solvent and will continue with their technology investments. While recessionary headwinds will exist, we don't exp...
  • By:  Heather West, PhD Loading

    IBM's announcement of the release of the IBM Quantum Safe Roadmap and the IBM Quantum Safe technologies provides organizations with the insight, tools, and resources needed to successfully transition to quantum-safe cryptography and become ...

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