Artificial Intelligence and Automation Team

Surjyadeb Goswami

Research Director

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Andrew Gens

Research Analyst, AI Software

Nina Turner

Research Director, Semiconductor Technology Supply Chain Intelligence; Enabling Technologies: AI and Automotive Semiconductors

Madhumitha Sathish

Research Manager, High Performance Computing

Heather West, PhD

Research Manager, Performance Intensive Computing, Worldwide Infrastructure Research

Ritu Jyoti

Group Vice President/General Manager, Worldwide Artificial Intelligence, Automation, Data and Analytics Research Practice

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Hayley Sutherland

Research Manager, Conversational AI & Intelligent Knowledge Discovery

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Shari Lava

Senior Director, AI and Automation

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Neil Ward-Dutton

VP Automation, AI & Analytics Europe

Jennifer Cooke

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Pietro Delai

Research Director, Latin America Enterprise Infrastructure and Cloud Services, Worldwide Infrastructure Research

Harish Dunakhe

Research Director, Software and Cloud, META IDC

Peter Rutten

Research Vice-President, Performance Intensive Computing, Worldwide Infrastructure Research

Yanxia Lu

Research Director

Nobuko Iisaka

Research Manager, Software & Services, Research, IDC Japan

Anne Cheng

Research Manager

Rakesh Patni

Associate Research Director

New Research


  • By:  Heather West, PhD Loading

    This IDC Perspective provides insight into the current status of quantum computing benchmarking and how current benchmarking tools can be leveraged by enterprise end users interested in comparing the performance of today's quantum computing...
  • By: 

    • Hayley Sutherland Loading
    • David Schubmehl Loading
    This IDC study presents a view of worldwide conversational AI software services revenue broken down by vendor for the calendar year 2023."Following a mild dip in acceleration in the challenging year of 2022, the conversational AI software s...
  • By:  Nobuko Iisaka Loading

    This IDC research report is based on information collected through interviews and surveys conducted up to early April 2024, and covers the performance of the Japan AI system market in 2023 and forecasts for 2024 to 2028. The AI systems mark...
  • By: 

    • Harish Dunakhe Loading
    • Nitesh Rathi Loading
    This IDC Market Note delves into the significant announcements and discussions that took place at ServiceNow's recent Knowledge 2024 summit, with a focus on the likely impact on organizations in the Middle East and Africa. It highlights Ser...
  • By: 

    • Karen D. Schwartz Loading
    • Jennifer Cooke Loading
    This IDC Perspective outlines the various methods for provisioning IT service at the edge and presents strategies to understand the business value of edge investments. More and more companies are embracing edge computing, citing benefits th...
  • By:  Jennifer Hamel Loading

    This IDC Market Perspective highlights the role of professional services providers in bringing the four planes of enterprise intelligence architecture to life. This document discusses findings from IDC's 2024 Enterprise Intelligence Service...
  • By: 

    • Hayley Sutherland Loading
    • David Schubmehl Loading
    This IDC study presents a view of conversational AI software services revenue from the historical year 2023 through to the forecast period of 2024–2028."The conversational AI software services market continues to show strong acceleration, a...
  • By: 

    • Neil Ward-Dutton Loading
    • Elena Semenovskaia Loading
    This IDC Perspective report delves into the transformative impact of generative, predictive, and interpretive AI on business automation, highlighting the rapid evolution and adoption of these technologies by business automation technology v...
  • By: 

    • Leo Li Loading
    • Yanxia Lu Loading
    报告对人工智能开源框架市场进行了分析,整个市场走向硬件耦合、软件根系的发展阶段,从AI市场规模及发展现状、AI产业面临的问题、生成式AI带来新的影响进行整体市场分析,并分析开源框架演进历程,分析技术发展趋势和产业生态布局,根据访谈情况对需求和用户画像进行总结,对代表厂商进行了评价,最后给出市场前景预测和用户建议。"开源框架作为AI开发基础,经历20余年的发展,生态愈加丰富。基于人工智能开源框架,衍生出加速库、模型训练、开发者工具、开发者社区、基础大模型、模型调优工具、模型推理...
  • By:  David Schubmehl Loading

    This IDC Market Presentation discusses how generative AI, copilots, and AI agents are changing the nature of the conversational AI tools and technologies market. The presentation discusses why and how organizations are adopting generative A...

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