Artificial Intelligence and Automation Team

Surjyadeb Goswami

Research Director

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Andrew Gens

Research Analyst, AI Software

Nina Turner

Research Director, Semiconductor Technology Supply Chain Intelligence; Enabling Technologies: AI and Automotive Semiconductors

Madhumitha Sathish

Research Manager, High Performance Computing

Heather West, PhD

Research Manager, Performance Intensive Computing, Worldwide Infrastructure Research

Ritu Jyoti

Group Vice President/General Manager, Worldwide Artificial Intelligence, Automation, Data and Analytics Research Practice

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Hayley Sutherland

Research Manager, Conversational AI & Intelligent Knowledge Discovery

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Shari Lava

Senior Director, AI and Automation

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Neil Ward-Dutton

VP Automation, AI & Analytics Europe

Jennifer Cooke

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Pietro Delai

Research Director, Latin America Enterprise Infrastructure and Cloud Services, Worldwide Infrastructure Research

Harish Dunakhe

Research Director, Software and Cloud, META IDC

Peter Rutten

Research Vice-President, Performance Intensive Computing, Worldwide Infrastructure Research

Yanxia Lu

Research Director

Nobuko Iisaka

Research Manager, Software & Services, Research, IDC Japan

Anne Cheng

Research Manager

Rakesh Patni

Associate Research Director

New Research


  • 中国数据治理市场份额，2023——为GenAI做好准备

    $20,000.00  Purchase 中国数据治理市场份额，2023——为GenAI做好准备

    By:  Yanxia Lu

    数据治理市场是一个相对成熟的市场，无论是主数据、元数据管理、数据资产管理还是数据治理等。受外部宏观经济影响，2023年整体市场同比增长略低于2022年。要想驱动该市场持续稳定增长，抓住大模型与生成式AI的机遇是关键。IDC中国人工智能与大数据研究总监卢言霞表示："大模型与生成式AI为企业数据治理带来全新的机会也带来全新的要求。技术提供商应该充分利用这一机遇全面更新数据治理产品与解决方案的能力，尤其是多模态、非结构化数据处理能力，企业主数据质量等，以帮助用户大步提高企业数据就绪...

    Aug 2024 | Doc #CHC51598024 | Market Share

  • Why Do North America and Western Europe Integration Decision-Makers Report Adopting More GenAI than Broader IT Decision-Makers?

    $2,500.00  Purchase Why Do North America and Western Europe Integration Decision-Makers Report Adopting More GenAI than Broader IT Decision-Makers?

    By:  Shari Lava

    This IDC Survey Spotlight compares results concerning the adoption of generative AI (GenAI) into production from two different IT buyer profiles in North America (NA) and Western Europe (WE). One profile is technology decision-makers across...

    Aug 2024 | Doc #US52481223 | IDC Survey Spotlight

  • Infor Innovations Day 2024, Saudi Arabia: A Commitment to Customer Intimacy, Co-Innovation, Compliance, and Time to Value in Emerging Markets

    $2,500.00  Purchase Infor Innovations Day 2024, Saudi Arabia: A Commitment to Customer Intimacy, Co-Innovation, Compliance, and Time to Value in Emerging Markets

    By: 

    • Uzair Mujtaba
    • Harish Dunakhe
    • Arif Sultan Shiekh
    This IDC Market Note draws on some of the key discussions that took place at Infor Innovations Day 2024 in Riyadh to highlight Infor's key strategic initiatives, product innovations, and partnerships in the Middle East, Türkiye, and Africa....

    Aug 2024 | Doc #META52473024 | Market Note

  • Cognizant 2024 Analyst Event: Focusing on Growth, Simplifying Operations, and Striving to Become the Employer of Choice

    $7,500.00  Purchase Cognizant 2024 Analyst Event: Focusing on Growth, Simplifying Operations, and Striving to Become the Employer of Choice

    By: 

    • Philip Bues
    • Mukesh Dialani
    • Jennifer Hamel
    • Nimita Limaye
    • Peter Marston
    • David Tapper
    • Gard Little
    This IDC Perspective lists the key takeaways from several analysts who attended Cognizant's worldwide analyst meeting in New York City, held May 21–22, 2024."Cognizant showed IDC how it is focusing on growth, simplifying operations, and str...

    Aug 2024 | Doc #US52435724 | IDC Perspective

  • 中国智能客服市场份额，2023：新旧交替，增长可期

    $7,500.00  Purchase 中国智能客服市场份额，2023：新旧交替，增长可期

    By:  Anne Cheng

    本IDC研究聚焦于中国智能客服市场，提供了主要厂商2023年的市场份额数据，并对相关解决方案提供商进行了介绍。IDC人工智能研究经理程荫表示：“2023年智能客服市场迎来新旧交替的时刻——传统AI智能客服使用语音识别、语音合成以及自然语言处理和理解技术与用户进行交流，从2023年下半年开始，随着大模型技术的迭代升级，智能客服厂商也将大模型技术与其原有的解决方案做结合，为用户带来全新的体验。未来技术供应商还需持续拓展智能客服的能力边界，为客户提供更有成本优势和差异化体验的智能客...

    Aug 2024 | Doc #CHC51597324 | Market Share

  • IBM Strives to Establish Itself as the Strategic AI Partner for Customers

    Details  about IBM Strives to Establish Itself as the Strategic AI Partner for Customers

    By: 

    • Jason Bremner
    • Ritu Jyoti
    • Jim Mercer
    • Robert Parker
    • Rick Villars
    IBM's earnings release for 2Q24 reported revenue of $15.8 billion (+4% y/y at cc) — the balance of this document will use constant currency growth unless otherwise noted. IBM generated free cash flow of $4.5 billion for the quarter. Overall...

    Aug 2024 | Doc #lcUS52501224 | IDC Link

  • Japan Analytics and AI Software Market Shares, 2023: Impactful Tide Caused by Generative AI

    $7,500.00  Purchase Japan Analytics and AI Software Market Shares, 2023: Impactful Tide Caused by Generative AI

    By:  Nobuko Iisaka

    This IDC study provides vendor share analysis and considerations for the Japan analytics/AI platform market in 2023. The market is continuously growing because of an increasing number of users using advanced business analytics, which is the...

    Aug 2024 | Doc #JPE51506224 | Market Share

  • Worldwide Search and Knowledge Discovery Software Market Shares, 2023: Maintaining Double-Digit Growth Despite Economic Headwinds

    $7,500.00  Purchase Worldwide Search and Knowledge Discovery Software Market Shares, 2023: Maintaining Double-Digit Growth Despite Economic Headwinds

    By: 

    • Hayley Sutherland
    • Andrew Gens
    This IDC study presents a view of search and knowledge discovery software revenue broken down by vendor for the calendar year 2023. This market continues to see high levels of growth but has slowed slightly due to economic pressures followi...

    Jul 2024 | Doc #US51676124 | Market Share

  • Olympic Games Paris 2024: Edge Computing and IoT Behind the Scenes

    $7,500.00  Purchase Olympic Games Paris 2024: Edge Computing and IoT Behind the Scenes

    By: 

    • Jennifer Cooke
    • Max Pepper
    • Olga Yashkova
    This IDC Market Perspective discusses several ways in which digital infrastructure at the edge is being used for Olympic Games Paris 2024. From improving the fan experience to optimizing athlete performance to enabling security, edge infras...

    Jul 2024 | Doc #US51457224 | Market Perspective

  • Worldwide Business-to-Business Integration Middleware and Managed File Transfer Software Market Shares, 2023: Cloud-Based Modernization Picks Up Speed

    $7,500.00  Purchase Worldwide Business-to-Business Integration Middleware and Managed File Transfer Software Market Shares, 2023: Cloud-Based Modernization Picks Up Speed

    By: 

    • Shari Lava
    • Andrew Gens
    This IDC study looks at the 2023 makeup of the business-to-business middleware market, which includes both business-to-business integration software and managed file transfer software in aggregate. It reviews the combined market share of ve...

    Jul 2024 | Doc #US52441624 | Market Share


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