Asia/Pacific Software Team
New Research
This IDC Survey includes data from IDC's Future Enterprise Resiliency and Spending Survey conducted in 2023 and IDC's Asia/Pacific Enterprise Services Sourcing Survey 2H22. The document provides the results and analysis of senior IT leaders...
This IDC Market Perspective discusses the generative AI (Gen AI) landscape and its implications on customer experience (CX). IDC contextualizes what this means for the customer service market in terms of the impact, its potential to augment...
This IDC Perspective offers insights into generative AI code generators and how they are playing an important role in boosting developers' efficiency and productivity in Asia and the Pacific. It also provides a brief overview of popular ven...
This IDC Market Glance provides a current overview of the Asia/Pacific (including Japan) (APJ) customer experience (CX) landscape. It depicts who the major software and services players in the Asia/Pacific market are across 20 segments. As ...
This IDC Perspective examines the automation trends in small and medium-sized businesses (SMBs) and midmarket segments across different business functions, as well as in customer relationship management (CRM), human capital management (HCM)...
This IDC Presentation provides a detailed analysis of the market and competitive landscape in cloud services and software technology in South Korea from January to July 2022 (1H22). It covers revenue snapshots for infrastructure as a servic...
This IDC Market Perspective offers insights about the challenges, industry trends, and best practices of telecom firms driving digital innovation in Asia/Pacific. The digital-first concept is being embraced by telecom firms around the regio...
This document aims to analyze the progress of digital transformation (DX) across key industries in India, amid the challenging business and global economic environment. This presentation analyzes the impacts of inflation pressure, fear of r...
"The growing trend toward hybrid cloud with best-fit and cloud strategies is fueling the greater need for cloud management, cloud economics, and automation. As complexity grows and budget constraints increase, organizations will seek to dri...
This IDC Survey provides an overview of how small and medium-sized businesses (SMBs) (fewer than 500 employees) and midmarket company (500–999) employees in Asia/Pacific (including Japan) (APJ) are being affected by the macroeconomic headwi...
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