Enterprise Applications and Digital Commerce Team

Mickey North Rizza

Group Vice-President, Enterprise Software

Kevin Permenter

Research Director, Financial Applications

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

New Research


  • By:  Mickey North Rizza Loading

    This IDC Tech Buyer Presentation was presented by IDC at the Impact 2024: AI and the Future of Business on February 5, 2024. In this presentation, we have outlined the opportunity for GenAI within organizations and the focus on it in the fu...
  • By: 

    • Holly Muscolino Loading
    • Philip Carter Loading
    • Robert Parker Loading
    • Michelle Abraham Loading
    • Arnal Dayaratna Loading
    • Frank Dickson Loading
    • Stephen Elliot Loading
    • Simon Ellis Loading
    • Sam Halwani
    • Jeffrey Hojlo Loading
    • Marci Maddox Loading
    • Michelle Morgan Loading
    • Mickey North Rizza Loading
    • Ryan O’Leary Loading
    • Brian O'Rourke Loading
    • Kevin Permenter Loading
    • Aly Pinder Loading
    • Patrick Reymann Loading
    • John Snow Loading
    本IDC技术买家演示文稿介绍了13个不同业务职能的关键场景示例。根据IDC的定义,场景是以能交付可衡量成果的技术为基础的企业投资项目。生成式AI(GenAI)应用场景主要分为三类:与工作任务相关的生产力场景;面向特定部门或职能部门(营销、销售、采购等)的业务职能场景;以及面向特定行业的场景。每一类场景都有自己的内用和外用场景,且每个场景都有自己的潜在风险等级和业务影响,任何企业在开始自己的GenAI之旅前,都需要将这些风险和影响纳入自己的场景优先顺序框架中。
  • By: 

    • Heather Herbst Loading
    • Mutaz Shegewi Loading
    • Carl W. Olofson Loading
    • Mickey North Rizza Loading
    • Eric Newmark Loading
    • Dave McCarthy Loading
    This IDC Market Note provides coverage and commentary on Oracle's FY 2Q24 earnings release. There is continued progress in several core areas that are central to Oracle's future success. IDC examines Oracle's recent FY 2Q24 earnings and loo...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Gard Little Loading
    • Mukesh Dialani Loading
    • David Tapper Loading
    This IDC Tech Buyer Presentation provides an overview of the results from IDC's customer satisfaction award program, the IDC SaaS, Services, and Cloud CSAT Awards.This award program recognizes the leading software-as-a-service (SaaS) vendor...
  • By: 

    • Nadia Ballard Loading
    • Nishant Bansal Loading
    • Jason Bremner Loading
    • Zachary Chertok Loading
    • Alison Close
    • Mukesh Dialani Loading
    • Sam Halwani
    • Jennifer Hamel Loading
    • Douglas Hayward Loading
    • Erin Hichman Loading
    • Bill Latshaw Loading
    • Gard Little Loading
    • Peter Marston Loading
    • Alicia Mokwa Loading
    • Abhishek Mukherjee Loading
    • Eric Newmark Loading
    • David Tapper Loading
    • Dan Versace Loading
    • Brian Wood
    These IDC Pivot Table banner books include vendor ratings data for IDC's Services Path 2023 program for seven technology-oriented service categories, namely application testing/digital assurance/quality engineering services, digital busines...
  • By: 

    • Nadia Ballard Loading
    • Nishant Bansal Loading
    • Jason Bremner Loading
    • Zachary Chertok Loading
    • Alison Close
    • Mukesh Dialani Loading
    • Sam Halwani
    • Jennifer Hamel Loading
    • Douglas Hayward Loading
    • Erin Hichman Loading
    • Bill Latshaw Loading
    • Gard Little Loading
    • Peter Marston Loading
    • Alicia Mokwa Loading
    • Abhishek Mukherjee Loading
    • Eric Newmark Loading
    • David Tapper Loading
    • Dan Versace Loading
    • Brian Wood
    These IDC Pivot Table banner books include vendor ratings data for IDC's Services Path 2023 program for seven business-oriented service categories, namely business consulting services; customer care business process services; customer exper...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC study provides a thorough assessment of market-leading software-as-a-service (SaaS) and cloud-enabled small and medium-sized business (SMB) and midmarket segments' enterprise resource planning (ERP) applications and discusses the c...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Tech Buyer Presentation provides the Asia/Pacific (excluding Japan) (APEJ) regionalization of the worldwide small and medium-sized business (SMB) FutureScape for 2024. This IDC study shortlists the 10 SMB technology and business tr...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Presentation is an accompanying piece to the main IDC FutureScape Worldwide Small and Medium-Sized Business 2024 Predictions — Asia Pacific (Excluding) Implications. It provides specific recommendations for two tech vendor p...
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    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Playbook for Tech Sales Leaders provides a concise current state view of the Asia/Pacific low-/no-code (LCNC) market along with insights into future-ready enterprise automation capabilities, trends, and guidance for account strateg...

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