Software as a Service Team

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Frank Della Rosa

Research Vice President, SaaS, Business Platforms, and Industry Cloud

Mark Thomason

Senior Research Director, Digital Business Models & Monetization

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

New Research


  • By: 

    • Penny Madsen Loading
    • Katie Evans Loading
    This IDC Survey Spotlight draws upon IDC's Cloud Pulse Survey data to look at how much self-management SMBs have planned for their future IT needs. Many SMBs have faced fee hikes in the last year as service providers passed on inflationary ...
  • By: 

    • Frank Dickson Loading
    • Ashish Nadkarni Loading
    • Matthew Eastwood Loading
    The recent IT outage caused by silent updates pushed out by CrowdStrike to its Falcon agent exposes an issue that is at the heart of how the IT industry operates. It highlights the contrasting trust and attestation mechanisms taken by opera...
  • By: 

    • Nadia Ballard Loading
    • Frank Della Rosa Loading
    • Eric Newmark Loading
    • Mickey North Rizza Loading
    • Simon Ellis Loading
    • Sam Halwani Loading
    • Zachary Chertok Loading
    • Heather Herbst Loading
    • Patrick Reymann Loading
    • Kevin Permenter Loading
    • Mark Thomason Loading
    • Jordan Steele Loading
    • Alicia Mokwa Loading
    • John Snow Loading
    • Brian O'Rourke Loading
    This IDC Market Presentation provides application and professional services vendor ratings by 23 application areas from IDC's 2024 SaaS Path Survey.The survey polled 2,875 organizations across 5 continents and 11 countries to collect inform...
  • By: 

    • Philip Carter Loading
    • Robert Parker Loading
    • Brian E. Clarke Loading
    • Chris Murphy Loading
    • Teodora Siman Loading
    • Elaina Stergiades Loading
    • Mark Thomason Loading
    • Ashish Nadkarni Loading
    • Ritu Jyoti Loading
    本IDC看法将详细探讨生成式AI(GenAI)定价模式,为IT和采购人员针对各类GenAI部署场景制定预算提供参考。由于各个技术堆栈间的相互依赖关系,生成式AI的定价格局非常复杂。此外,GenAI市场相对较新,意味着套餐方案和价格都在迅速变动,会引起一定程度的市场波动,难以制定规划或预算。率先推出AI技术的供应商采用了低折扣策略,表明定价模式还有待提升。建议企业对非关键场景采取谨慎的“观望”态度。随着市场的不断发展,企业应根据灵活性、透明度和可及性来评估提供商,综合考量各种定...
  • By: 

    • Dave McCarthy Loading
    • Jasdeep Singh Loading
    • Ashish Nadkarni Loading
    This IDC study provides a detailed taxonomy for the public cloud infrastructure as a service (IaaS) market. The scope of this document includes public cloud compute and storage services only."Public cloud IaaS will play a significant role i...
  • By:  Mark Thomason Loading

    This IDC Tech Buyer Presentation focuses on the drivers and trends in software monetization, incorporating survey data and analyst insights.Overall, the success, performance, and flexibility of the technology-driven as-a-service model conti...
  • By: 

    • Mark Thomason Loading
    • Heather Hershey Loading
    This IDC ProductScape provides technology buyers with a detailed list of essential capabilities for configure, price, quote (CPQ) applications that are focused on selling recurring digital services through primarily B2B channels. It include...
  • By: 

    • Mark Thomason Loading
    • Heather Hershey Loading
    This IDC ProductScape provides technology buyers with a detailed list of essential capabilities for configure, price, quote (CPQ) applications that are focused on selling transactional products through primarily B2B channels. It includes of...
  • By: 

    • Chris Drake Loading
    • Kuba Stolarski Loading
    • Peter Rutten Loading
    • Ashish Nadkarni Loading
    • Leon Kao Loading
    This IDC Market Note highlights the major announcements and demonstrations by datacenter infrastructure solution providers at Computex 2024 at Taipei Nangang Exhibition Center 1 and 2, in Taiwan. The vendor announcements and demos were spec...
  • By: 

    • Mark Thomason Loading
    • Heather Hershey Loading
    This IDC ProductScape provides technology buyers with a detailed list of essential capabilities for configure, price, quote (CPQ) applications that are focused on selling professional services through primarily B2B channels. It includes off...

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