Sofia Poggi
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This IDC Tech Buyer Presentation offers a comprehensive overview of the retail customer experience (CX) landscape as of 2024. It identifies key business priorities and challenges, encompassing both external market dynamics and internal orga...
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This IDC TechScape provides a systematic assessment of selected AI-powered technologies available to brands and retailers to streamline their commerce operations. The IDC TechScape model is designed to capture progress in the adoption of em...
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"In the digital world, immersive technologies are dramatically affecting the retail landscape. Today, the digital presence of retailers influences customer perceptions and decision making as much as in-store product layouts," said Sofia Pog...
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Customer services and GenAI in retail
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Highlights from NRF 2024: Retail's Big Show
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IDC Futurescape: Worldwide Top 10 Retail Predictions 2024
More results for Planned Research