IT Executive Programs Adjunct Analysts Team
New Research
This IDC Perspective highlights how environmental, social, and governance (ESG) issues are important for a variety of stakeholders, each with their own set of interests. Today's ESG requirements are an ongoing evolution of societal expectat...
This IDC PeerScape describes practices for developing a successful customer experience initiative."A successful customer experience program goes from first customer touch to customer loyalty to customer service," says David Weldon, adjunct ...
This IDC PlanScape elucidates the four key steps that the CIO and management team can initiate to develop these pervasive intelligence strategies and capabilities as outlined below. There will be a cost impact, but taking these steps will p...
This IDC Perspective examines the perhaps nuanced practice of "anti" agile procurement that may be a challenge for CIOs and the resulting contracts that become inflexible during a period of rapid technological change. We offer advice on how...
This IDC Perspective is the government CIO's guide to the future of connectedness, which will be a source of exponential challenge as CIOs move from pandemic response to enabling a robust next normal that allows access to everything, everyw...
This IDC Perspective provides a framework for CMO and CIO alignment that supports marketing's need to experiment and color outside the lines while balancing IT's overarching responsibility for architecture that enables secure and trusted in...
This IDC Perspective focuses on the value of investing in the management practice called FinOps, examining not just these issues surrounding cloud spend but also creating a FinOps governance culture that will optimize cloud value across the...
This IDC study discusses the modernization of IT financial management."Most organizations recognize the need to better control their cloud spend and the need to define a new financial governance model to support the demands of a digital bus...
This IDC Perspective defines technical debt and how it is created; multiple examples of enterprise impact are given, along with steps for building a get-well plan. This document is designed to provide foundation of information with which to...
This IDC study discusses LOB relationship management for future IT."Having a seat at the table has been the assumed aim of every CIO: to be taken as seriously as the business and as valid an owner of the enterprise vision. To be viewed as a...
«First | ‹Previous | 91 to 100 of 217 results | Next› | Last»