Big Data, Analytics and Cognitive Team

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Rohit Mehra

Group Vice President, Network and Telecommunications

Rick Villars

Group Vice President Worldwide Research

Rob Brothers

Program Vice President, Datacenter and Support Services

Dave Pearson

Research Vice President, Storage and Converged Systems, Worldwide Infrastructure Research

Nigel Wallis

Research VP, Americas Industry Insights

Carla Arend

AVP, Cloud Research, Europe

Philip Carter

GVP/GM, Tech Buyer Digital Platform Research

Pavel Roland

Research Director, Storage, Systems & Infrastructure Solutions, CEMA

Ranjit Rajan

Vice President, Research (META), IDC

Vladimir Kroa

Associate Vice President, Sustainability

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Anastasia Antonova

Research Manager

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Shirley Tsai

Senior Research Manager

Victor Lim

Group Vice President, Consulting Operations, IDC Asia/Pacific

Chris Zhang

Research Director, IDC Asia/Pacific Software Research Group.

Takashi Manabe

Senior Research Director, Software/Service Solutions, Data & Analytics, IDC Japan

Alejandro Florean

Vice President Consulting & Strategic Solutions, Latin America

Robert Palmer

Research Vice President, Imaging, Printing, and Document Solutions

Yanxia Lu

Research Director

Dan Vesset

Group Vice President, Analytics and Information Management

Carl W. Olofson

Research Vice President, Data Management Software

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Ritu Jyoti

Group Vice President/General Manager, Worldwide Artificial Intelligence, Automation, Data and Analytics Research Practice

Hayley Sutherland

Research Manager, Conversational AI & Intelligent Knowledge Discovery

Mary Johnston Turner

Research Vice President, Future of Digital Infrastructure, Worldwide Infrastructure Research

New Research


  • By: 

    • Chris Barnard Loading
    • Rob Brothers Loading
    • Elaina Stergiades Loading
    • Leslie Rosenberg Loading
    On August 28th, Cisco announced the availability of its newly launched Cisco Lifecycle Services. The suite of services can enable enterprise customers to accelerate business, technology, and operational outcomes with measurable KPIs to help...
  • By: 

    • Hayley Sutherland Loading
    • David Schubmehl Loading
    This IDC Market Note covers highlights from Genesys' AI-focused announcements, sessions, and product launches at Xperience 2023 and their implications for Genesys' strategy and the overall conversational AI market. At its Xperience 2023 eve...
  • By:  Robert Palmer Loading

    This IDC Market Note provides an update on the Microsoft Universal Print platform. Going on three years since its initial launch, Microsoft continues to add value and broaden the application for Universal Print through business model enhanc...
  • By:  Dave Pearson Loading

    VMware hosted the newly minted Explore conference in Las Vegas, August 21–24, 2023, with a number of key announcements around AI and GenAI, the Tanzu Application Platform, edge and multicloud enhancements, and AI integrations into its auton...
  • By:  Maureen Fleming Loading

    This IDC Perspective assesses the capabilities of UiPath Task Mining. In 2020, UiPath introduced Task Mining and currently offers two experiences: Assisted Task Mining and Unassisted Task Mining that are designed for different use cases. As...
  • By:  Robert Palmer Loading

    This IDC Market Analysis Perspective provides hardcopy vendors and their partners with a comprehensive overview of the next-gen document services market, offering the critical information required to support strategic planning and strategic...
  • By: 

    • Henry Arzumanian Loading
    • Dave Pearson Loading
    This IDC Survey covers findings related to 2023 spending on datacenter technologies and average life span of servers and enterprise storage systems. End-of-life (EOL) options for datacenter technologies are also examined. IDC surveyed 242 I...
  • By: 

    • Vijay Bhagavath
    • Rohit Mehra Loading
    At Google Cloud Next '23, Google introduced Cross-Cloud Network — a large scale, global multicloud networking platform that enables secure, programmable, and optimized connectivity across multiple cloud and on-premises IT infrastructures, u...
  • By: 

    • Chris Kanaracus
    • Rob Brothers Loading
    • Dave McCarthy Loading
    • Ashish Nadkarni Loading
    • Natalya Yezhkova Loading
    This IDC study provides a detailed taxonomy for the dedicated cloud infrastructure and services market. The document covers the definitions of various building blocks and provides a top-level overview of dedicated cloud segments. IDC is ret...
  • By: 

    • Brandon Butler Loading
    • Ajeet Das Loading
    • Rohit Mehra Loading
    • Vijay Bhagavath
    • Petr Jirovsky Loading
    This IDC study provides a worldwide market forecast for SD-WAN infrastructure, including regional geographic segmentation, for the period from 2022 to 2027. It also includes historical SD-WAN infrastructure market data for 2017 through 2021...

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