Worldwide Services Research Team
New Research
This IDC Tech Buyer Presentation provides an overview of essential service provider requirements for your outsourced (managed) customer care business process services. Key findings from global buyer studies and vendor evaluations highlight ...
This IDC Survey Spotlight looks at main actions that organizations are taking to limit the impact of rising energy prices on the cost of doing business. It also highlights the role that sustainability efforts play in this context. The data ...
This IDC Survey discusses the top client needs from professional services providers for their cloud implementation journey. This document looks at results by: WorldwideSelect geographies (Americas, EMEA, Asia/Pacific, United States)Select i...
This IDC Survey Spotlight provides a cross-industry view on enterprise sentiments for application modernization using standardized and modularized approaches. The document contains data from IDC's Application Services Survey, which was comp...
This IDC Market Perspective provides insight into buyer expectations of managed SPs in supporting enterprise requirements for sovereign clouds as part of managed services that include a significant degree of interest in using sovereign clou...
This IDC study provides an overview of and definitions for markets and dimensions reported in IDC's Artificial Intelligence Tracker. This taxonomy outlines market segmentations and measurement methodologies for artificial intelligence acros...
This IDC Perspective discusses two SMB organizations in detail as examples of how SMBs select and leverage their security services vendors to address the most common pain points faced by many SMBs and, more importantly, achieve outcome-base...
This IDC Survey Spotlight provides a worldwide view on enterprise sentiments for application modernization using standardized and modularized approaches. The document contains data from IDC's Application Services Survey, which was completed...
IBM's earning release for 4Q22 reported revenue of $16.7 billion, up 6.3% y/y in constant currency and flat y/y as reported. This growth data in this document will be presented in terms of constant currency, unless otherwise noted. 4Q22 als...
This IDC Survey Spotlight provides a U.S. view on enterprise sentiments for application modernization using standardized and modularized approaches. The document contains data from IDC's Application Services Survey, which was completed in N...
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