Enterprise Applications and Digital Commerce Team

Mickey North Rizza

Group Vice-President, Enterprise Software

Kevin Permenter

Research Director, Financial Applications

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

New Research


  • By: 

    • Eric Newmark Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Mukesh Dialani Loading
    • David Tapper Loading
    This IDC Market Perspective investigates the competitive environment that has led to the erosion of services providers' strategic value. Services customers today want more for less, with less risk, faster proof of value, more risk sharing, ...
  • By:  Mickey North Rizza Loading

    This IDC study provides a thorough assessment of market-leading SaaS and cloud-enabled large enterprise ERP applications and discusses the criteria that are most important for companies to consider when selecting a solution. “Organizations ...
  • By: 

    • Charles Tamayo
    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective discusses the nomination details of the Special Award for Digital Innovation winner from the IDC Future Enterprise Awards 2023 in Asia/Pacific with how generative AI (GenAI) can impact organizations moving forward.“Agil...
  • By: 

    • Mickey North Rizza Loading
    • Kevin Permenter Loading
    • Patrick Reymann Loading
    • Brian O'Rourke Loading
    This IDC Market Note provides insights into Oracle CloudWorld 2023. Held September 18–21 in Las Vegas, Nevada, the event marked a significant shift for Oracle, moving from a traditional product-oriented approach to becoming a services provi...
  • By: 

    • Holly Muscolino Loading
    • Michelle Abraham Loading
    • Marci Maddox Loading
    • Stewart Bond Loading
    • Ananda Chakravarty Loading
    • Zachary Chertok Loading
    • Ruthbea Yesner Loading
    • Arnal Dayaratna Loading
    • Aaron Walker Loading
    • Kevin Permenter Loading
    • Nimita Limaye Loading
    • Mickey North Rizza Loading
    • Adelaide O'Brien
    • Ryan O’Leary Loading
    • Davide Palanza Loading
    • Matthew Leger Loading
    • Gina Smith, PhD Loading
    • Heather Herbst Loading
    This IDC Market Glance offers a high-level view of the emerging generative AI (GenAI) applications landscape. It highlights key vendors of productivity applications, business applications, and industry-specific applications. IDC defines Gen...
  • By: 

    • Charles Tamayo
    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective discusses the nomination details of the Special Award for Digital-Native Business winner from the IDC Future Enterprise Awards 2023 in Asia/Pacific with how generative AI (GenAI) can impact organizations moving forward....
  • By: 

    • Nadia Ballard Loading
    • Alison Close
    • Nishant Bansal Loading
    • Dan Versace Loading
    • Alicia Mokwa Loading
    • Douglas Hayward Loading
    • Jennifer Hamel Loading
    • Zachary Chertok Loading
    • Eric Newmark Loading
    • Gard Little Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Jason Bremner Loading
    • Sam Halwani
    • Bill Latshaw Loading
    • Brian Wood
    • Peter Marston Loading
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    This IDC Market Presentation provides services vendor ratings overall and by 14 service categories from IDC's ServicePath Survey, 2023.ServicesPath provides comprehensive data and guidance on the mind and journey of services buyers, for pro...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    This IDC Presentation is an accompanying piece to the IDC FutureScape: Worldwide Future of Customer Experience 2024 Predictions — Asia/Pacific (Excluding Japan) Implications. This document provides insights and guidance to technology sales ...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    This IDC Presentation discusses the Asia/Pacific (excluding Japan) (APEJ) regionalization of the IDC FutureScape: Worldwide Future of Customer Experience 2024 Predictions (IDC #US50111423, October 2023). The era of AI everywhere, coupled wi...
  • By: 

    • Patrick Reymann Loading
    • Mickey North Rizza Loading
    • Simon Ellis Loading
    • Alison Close
    本IDC报告呈现了IDC第四版采购部门数字化转型场景分类。它介绍了这一横向职能部门的战略要务、方案和场景。"随着采购技术的不断发展和进步,数字采购场景正在成为差异化因素。供应商发现,采购人员正在用他们之前想象不到的方式使用应用。本分类中介绍的一系列场景将令人大开眼界。"——Patrick Reymann,IDC Enterprise and Procurement Applications研究总监表示。

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