IDC FutureScape: Worldwide Artificial Intelligence and Automation 2024 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide Artificial Intelligence and Automation 2024 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: By 2026, 70% of Cloud and Software Platform Providers Will Bundle GenAI Safety and Governance Packages with Their Primary Services, Reducing GenAI Risk Scenarios by Three Times

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 2: By 2026, AI Regulatory Divergence Across Geographies Will Create Major Challenges for Multinational Organizations, Increasing Implementation Time and Effort for Sensitive Use Cases by Up to 10%

• Associated Drivers

• IT Impact

• Guidance

• Prediction 3: By 2027, GenAI Digital Assistants Will Be the UI for 25% of Interactions with Enterprise Software, Including Software Development and Higher for Operating Business Processes Like Customer Engagement

• Associated Drivers

• IT Impact

• Guidance

• Prediction 4: After a Temporary Focus on GenAI, 60% of Enterprises Will Refocus on Mandating Automation Strategies Based on Outcomes Rather Than Specific Technologies by 2025

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 5: By 2025, the G2000 Will Allocate Over 40% of Core IT Spend to AI Initiatives, Leading to a Double-Digit Increase in the Rate of Product and Process Innovations

• Associated Drivers

• IT Impact

• Guidance

• Prediction 6: By 2027, the Overall Economic Impact of AI Will Neutralize, as Organizations Overcome Initial Disruption and Refocus Resources on Innovation and New Business Opportunities, Fueling Economic Expansion

• Associated Drivers

• IT Impact

• Guidance

• Prediction 7: By 2025, Two-Thirds of Businesses Will Leverage a Combination of Generative AI and RAG to Power Domain-Specific, Self-Service Knowledge Discovery, Improving Decision Efficacy by 50%

• Associated Drivers

• IT Impact

• Guidance

• Prediction 8: By 2024, 33% of G2000 Companies Will Exploit Innovative Business Models to Double Their Monetization Potential of Generative AI

• Associated Drivers

• IT Impact

• Guidance

• Prediction 9: By 2028, 30% of G2000 Companies Will Experiment with AGI (Currently Speculative) Systems That Will Have a Transformative Effect on Society and Create Significant Opportunities and Threats

• Associated Drivers

• IT Impact

• Guidance

• Prediction 10: By 2027, the Spending on Server Accelerators (GPU, FPGA, and AI ASIC and ASSP) Compared with Server CPUs Will Invert, Achieving a 55/45 Rate

• Associated Drivers

• IT Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• AI Everywhere — Generative AI Takes the Spotlight

• The Drive to Automate — Maximizing Efficiency and New Opportunities

• Geopolitical Turbulence — Sovereignty Under Emerging Fragmentation

• The Digital Business Imperative — Competitiveness and Outcomes

• Everything as a Service Intensifies — Transforming Models to Drive Change

• Dynamic Work and Skills Requirements — New Work Mode Era

• Shifting Tech Regulatory Landscape — Navigating Risk and Opportunity

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• Related Research