Buyer Behavior Team

Warren de Lima

Research Manager

Carol M. Glasheen

Vice President, Quantitative Research Group, Custom Solutions

Rob Burbach

Research Director

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Phil Goodwin

Research Vice President, Infrastructure Software Platforms, Worldwide Infrastructure Research

Ryan Caskey

Research Manager, BuyerView Operations, Worldwide Infrastructure Research

Mary Johnston Turner

Research Vice President, Digital Infrastructure Strategies, Worldwide Infrastructure Research

New Research


  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Presentation highlights the key findings from small and medium-sized businesses (SMBs) and midmarket companies in IDC's 2023 Asia/Pacific Future SMB and Midmarket Survey. It takes a deeper look at the cloud adoption and spen...
  • By: 

    • Lavanya Jindal
    • Seng Keong Low
    • Daniel-Zoe Jimenez Loading
    This IDC Survey highlights the results of IDC's 2022 Future of Customer Experience (FoCX) Survey, conducted between September 2022 to March 2023. This document provides insight into business priorities, customer experience (CX) priories, ch...
  • By: 

    • Seng Keong Low
    • Daniel-Zoe Jimenez Loading
    This IDC study presents a 2022–2026 forecast for the Asia/Pacific digital-native businesses (DNBs) market. It is the first forecast to be done by IDC for this market. It details the forecast for Asia/Pacific IT spending for the DNB market s...
  • By: 

    • Jennifer Cooke Loading
    • Dave McCarthy Loading
    This IDC Market Perspective is a compilation of predictions related to edge computing. As a future-focused piece, this document highlights the role of edge in transforming experiences, improving operational efficiency, and changing traditio...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey Spotlight examines the important considerations for Asia/Pacific companies purchasing customer relationship management (CRM)/customer experience (CX) applications.The survey results are tabulated from IDC's 2022 Asia/Pacific...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey Spotlight examines the initiatives undertaken by Asia/Pacific organizations to address the development skills gaps.The survey results are tabulated from IDC's 2022 Asia/Pacific Software Survey. In this study, 800 CIOs and li...
  • By: 

    • Al Gillen
    • Michele Rosen Loading
    • Carl W. Olofson Loading
    • Katie Norton Loading
    • Jim Mercer Loading
    • Dave McCarthy Loading
    • Chris Kanaracus
    • Brijesh Kumar
    • Jevin Jensen Loading
    • Lara Greden Loading
    • Arnal Dayaratna Loading
    • Gary Chen Loading
    • Stewart Bond Loading
    • David Schubmehl Loading
    This IDC Perspective is the fifth year of a "top OSS projects" report, and the candidates to be covered continues to grow. Whereas in the first three years, we covered five OSS projects, in 2022, we expanded that to 10 projects and categori...
  • By: 

    • Lawrence Cheok Loading
    • Daniel-Zoe Jimenez Loading
    • Lavanya Jindal
    • Cynthia Li
    This IDC MarketScape examines customer data platform (CDP) vendors with established Asia/Pacific (including Japan) (APJ) presence and aims to inform technology buyers on their purchase decisions.Asia/Pacific organizations are transforming i...
  • By: 

    • Jennifer Cooke Loading
    • Dave McCarthy Loading
    This IDC Market Glance provides an overview of the technology providers participating in the edge infrastructure and platforms market.
  • By: 

    • Lara Greden Loading
    • Dave McCarthy Loading
    • Rick Villars Loading
    This IDC Survey examines how worldwide organization plans for cloud spending vary by IaaS and PaaS technology categories as well as by region for 2023. IT leaders face an array of conflicting challenges in 2023 as they develop IT budgeting ...

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