Software as a Service Team

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Frank Della Rosa

Research Vice President, SaaS, Business Platforms, and Industry Cloud

Mark Thomason

Senior Research Director, Digital Business Models & Monetization

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

New Research


  • By:  Frank Della Rosa Loading

    This IDC Web Conference is an insightful webinar that explores the unparalleled success and evolution of software as a service (SaaS) and how AI is revolutionizing the application development landscape. Over the past three years, SaaS has e...
  • By: 

    • Heather Herbst Loading
    • Mutaz Shegewi Loading
    • Carl W. Olofson Loading
    • Mickey North Rizza Loading
    • Eric Newmark Loading
    This IDC Market Note examines Oracle's recent FY 3Q24 earnings and evaluates the company's progress around the key themes. Throughout 2024, IDC will monitor Oracle's quarterly earnings releases to evaluate the company's progress in several ...
  • By: 

    • Peter Marston Loading
    • Jennifer Thomson Loading
    • Estelle Quek Loading
    • Bill Latshaw Loading
    • Alison Close Loading
    • Abhishek Mukherjee Loading
    This IDC Perspective discusses AI transformation of services and related engagement models and employee impact. The proliferation of AI has surged through multiple aspects of business operations. From IT operations and management to line-of...
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    • Madhumitha Sathish Loading
    • Peter Rutten Loading
    • Ashish Nadkarni Loading
    This IDC Market Note discusses some highlights from the NVIDIA GTC 2024 event held March 18-21. From calling out the NVIDIA-powered generative AI datacenters as AI factories and new revenue generators of the future, the event's plethora of ...
  • By:  Penny Madsen Loading

    This IDC Market Presentation is the second part to IDC's 4Q23 Cloud Pulse Survey findings covering the perception of value when purchasing cloud and cloud return on investment (ROI). Facing myriad pressures, cloud buyers feel they are getti...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Mickey North Rizza Loading
    • Simon Ellis Loading
    • Frank Della Rosa Loading
    • Kevin Permenter Loading
    • Zachary Chertok Loading
    • Heather Herbst Loading
    • Patrick Reymann Loading
    • Mark Thomason Loading
    • Jordan Steele Loading
    • John Snow Loading
    • Sam Halwani Loading
    • Alicia Mokwa Loading
    This IDC Pivot Table banner book includes data for IDC's SaaS Path 2024 program, which provides comprehensive data and guidance on the mind and journey of the SaaS buyer, including a deep dive into 23 functional application markets: account...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Mickey North Rizza Loading
    • Simon Ellis Loading
    • Frank Della Rosa Loading
    • Kevin Permenter Loading
    • Zachary Chertok Loading
    • Heather Herbst Loading
    • Patrick Reymann Loading
    • Mark Thomason Loading
    • Jordan Steele Loading
    • John Snow Loading
    • Sam Halwani Loading
    • Alicia Mokwa Loading
    This IDC Pivot Table banner book includes data for IDC's SaaS Path 2024 program, including the following 8 of the 23 functional application markets: accounts payable (AP); accounts receivable (AR); enterprise resource planning (ERP); financ...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Mickey North Rizza Loading
    • Simon Ellis Loading
    • Frank Della Rosa Loading
    • Kevin Permenter Loading
    • Zachary Chertok Loading
    • Heather Herbst Loading
    • Patrick Reymann Loading
    • Mark Thomason Loading
    • Jordan Steele Loading
    • John Snow Loading
    • Sam Halwani Loading
    • Alicia Mokwa Loading
    This IDC Pivot Table banner book includes data for IDC's SaaS Path 2024 program, including the following 8 of the 23 functional application markets: CLM, EAM-ALM, facility management, M&A software, payroll, procurement, PSA, and SCM.Cov...
  • By:  Mark Thomason Loading

    This IDC Innovators study highlights emerging vendors revolutionizing pricing optimization for recurring and usage-based revenue models, addressing the complex challenges of setting competitive, value-based prices in an increasingly subscri...
  • By: 

    • Kuba Stolarski Loading
    • Chris Drake Loading
    • Ashish Nadkarni Loading
    • Peter Rutten Loading
    This IDC study provides a comprehensive overview of and definitions for the compute infrastructure market in the context of IDC's Computing Systems, Platforms and Technologies CIS as well as the Quarterly Server Tracker. The definitions pro...

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