Software as a Service Team

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Frank Della Rosa

Research Vice President, SaaS, Business Platforms, and Industry Cloud

Mark Thomason

Senior Research Director, Digital Business Models & Monetization

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

New Research


  • By:  Mark Thomason Loading

    PROS Outperform 2023 highlighted cutting-edge pricing science and a deep relationship with Microsoft that should expand the available market for PROS products in the future.
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Mickey North Rizza Loading
    • Frank Della Rosa Loading
    • Mark Thomason Loading
    • Kevin Permenter Loading
    • Patrick Reymann Loading
    • Alicia Mokwa Loading
    • Aly Pinder Loading
    • Zachary Chertok Loading
    • Heather Herbst Loading
    • Brian O'Rourke Loading
    • Jordan Steele Loading
    • Simon Ellis Loading
    • John Snow Loading
    This IDC Market Perspective provides clients of IDC's SaaSPath program with access to the SaaSPath 2023 Visualization and Analysis Portal. This portal is a perfect "playground" for you to explore all the applications and topics in SaaSPath ...
  • By: 

    • Penny Madsen Loading
    • Ryan Caskey Loading
    • Rory Duncan
    • Chris Drake Loading
    • Sean Riley
    This IDC Market Presentation discusses the results of IDC's Cloud Pulse, 1Q23. Cloud buyers are increasingly focusing on flexibility when considering cloud projects in 2023 as they navigate uncertain times. Rising cloud costs are top of min...
  • By: 

    • Leon Kao Loading
    • Kuba Stolarski Loading
    • Ashish Nadkarni Loading
    This IDC Market Note highlights some of the announcements and demonstrations by participants at 2023 OCP Regional Summit Prague, specific to specification release, solution and design demo such as IT ecosystem (server, storage, and networki...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Mickey North Rizza Loading
    • Frank Della Rosa Loading
    • Lisa Rowan
    • Mark Thomason Loading
    • Kevin Permenter Loading
    • Heather Hershey Loading
    • Patrick Reymann Loading
    • Zachary Chertok Loading
    • Aly Pinder Loading
    • Simon Ellis Loading
    • Jeffrey Hojlo Loading
    • Heather Herbst Loading
    • John Snow Loading
    These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 7 of the 23 application categories: digital commerce, CPQ, employee experience, facility management, field service management, PIM/PXM, and procureme...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Mickey North Rizza Loading
    • Frank Della Rosa Loading
    • Kevin Permenter Loading
    • Lisa Rowan
    • Zachary Chertok Loading
    • Heather Hershey Loading
    • Patrick Reymann Loading
    • Mark Thomason Loading
    • Heather Herbst Loading
    • Simon Ellis Loading
    • Aly Pinder Loading
    • Jeffrey Hojlo Loading
    • John Snow Loading
    These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 8 of the 23 application categories: ERP, finance, PSA, SCM, core HR, payroll, talent management, and asset life-cycle management (ALM/EAM).Coverage i...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Frank Della Rosa Loading
    • Mickey North Rizza Loading
    • Lisa Rowan
    • Mark Thomason Loading
    • Kevin Permenter Loading
    • Heather Hershey Loading
    • Patrick Reymann Loading
    • Zachary Chertok Loading
    • Jeffrey Hojlo Loading
    • Simon Ellis Loading
    • John Snow Loading
    • Aly Pinder Loading
    • Heather Herbst Loading
    This IDC Pivot Table banner book includes data for IDC's SaaSPath 2023 program, which provides comprehensive data and guidance on the mind and journey of the SaaS buyer, including a deep dive into 23 functional application markets: accounts...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Frank Della Rosa Loading
    • Mickey North Rizza Loading
    • Lisa Rowan
    • Mark Thomason Loading
    • Kevin Permenter Loading
    • Heather Hershey Loading
    • Patrick Reymann Loading
    • Zachary Chertok Loading
    • Heather Herbst Loading
    • Jeffrey Hojlo Loading
    • John Snow Loading
    • Simon Ellis Loading
    • Aly Pinder Loading
    These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 23 application categories, broken out by industry: financial services, manufacturing, life sciences, oil and gas, retail, wholesale distribution, pro...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Mickey North Rizza Loading
    • Lisa Rowan
    • Mark Thomason Loading
    • Kevin Permenter Loading
    • Heather Hershey Loading
    • Patrick Reymann Loading
    • Zachary Chertok Loading
    • Heather Herbst Loading
    • Simon Ellis Loading
    • Jeffrey Hojlo Loading
    • John Snow Loading
    • Aly Pinder Loading
    • Frank Della Rosa Loading
    These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 8 of the 23 application categories: accounts payable (AP), accounts receivable (AR), PLM/CAD, subscription management, tax, treasury management, trav...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Frank Della Rosa Loading
    • Mickey North Rizza Loading
    • Lisa Rowan
    • Mark Thomason Loading
    • Kevin Permenter Loading
    • Heather Hershey Loading
    • Patrick Reymann Loading
    • Zachary Chertok Loading
    • Heather Herbst Loading
    • Jeffrey Hojlo Loading
    • John Snow Loading
    • Simon Ellis Loading
    • Aly Pinder Loading
    These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 23 application categories, broken out by industry: financial services, manufacturing, life sciences, oil and gas, retail, and wholesale distribution....

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