Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Alison Close

Research Manager, Intelligent Finance and Customer Care Business Process Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • By: 

    • Rasmus Andsbjerg Loading
    • Wilvin Chee
    • Lidice Fernandez Loading
    • David Schubmehl Loading
    • Jennifer Hamel Loading
    • Martin Nuska Loading
    • Peter Rutten Loading
    • Ritu Jyoti Loading
    This IDC study provides an overview of and definitions for markets and dimensions reported in IDC's Artificial Intelligence Tracker. This taxonomy outlines market segmentations and measurement methodologies for artificial intelligence acros...
  • By:  Peter Marston Loading

    This IDC Survey Spotlight provides a cross-industry view on enterprise sentiments for application modernization using standardized and modularized approaches. The document contains data from IDC's Application Services Survey, which was comp...
  • By:  David Tapper Loading

    This IDC Market Perspective provides insight into buyer expectations of managed SPs in supporting enterprise requirements for sovereign clouds as part of managed services that include a significant degree of interest in using sovereign clou...
  • By:  Peter Marston Loading

    This IDC Survey Spotlight provides a U.S. view on enterprise sentiments for application modernization using standardized and modularized approaches. The document contains data from IDC's Application Services Survey, which was completed in N...
  • By: 

    • Erin Hichman Loading
    • Gard Little Loading
    This IDC Market Note discusses recent news and themes supporting the shift from digital transformation to digital business. Based on this information, we provide recommendations for professional services providers.
  • By: 

    • Chris Kanaracus Loading
    • Dave McCarthy Loading
  • By: 

    • Dave McCarthy Loading
    • Chris Kanaracus Loading
    Oracle and Red Hat have announced support for Red Hat Enterprise Linux (RHEL) on Oracle Cloud Infrastructure (OCI), in a move that takes a general but somewhat unofficial stance into written policy. Many will note that Oracle has unofficial...
  • By: 

    • Cathy Huang Loading
    • Craig Robinson Loading
    Sophos has announced its plan to lay off 10% of its worldwide workforce to achieve "the optimal balance of growth and profitability." Sophos has a wide breadth of hardware, software, and services that it currently offers, so the cuts could ...
  • By: 

    • Penny Madsen Loading
    • Rory Duncan
    • Ryan Caskey Loading
    • Sean Riley
    • Chris Drake Loading
    This IDC Market Presentation examines the results of IDC's 3Q22 Cloud Pulse. It examines IT and cloud adoption trends for the global market, as well as placement of cloud applications and workloads. It also looks at the vendor qualities tha...
  • By: 

    • David Tapper Loading
    • Jennifer Hamel Loading
    • Bill Latshaw Loading
    • Erin Hichman Loading
    • Xiao-Fei Zhang
    • Leslie Rosenberg Loading
    • Peter Marston Loading
    This IDC Market Perspective provides IDC's views, learnings, perspectives, and advice after attending the Capgemini Analyst & Advisor Summit held on October 12, 2022, at the MIT Innovation HQ in Cambridge, Massachusetts, and listening t...

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