Outsourcing Team
New Research
This Market Perspective captures the key takeaways from the IBM Analyst Insights 2024 event in Singapore, highlighting IBM's strategic focus on hybrid and AI technologies, emphasizing its differentiation through AI integration in consulting...
This IDC Market Perspective addresses the impacts of AI and GenAI on IDC's services markets, allowing service providers to understand the opportunities and challenges in delivering services in the current environment."AI and generative AI w...
This IDC Market Presentation provides an executive summary of the worldwide findings for IDC's 2024 Managed Cloud View Survey. This survey involved polling more than 1,500 organizations, which included both IT and LOB respondents, across 6 ...
This IDC Market Perspective discusses the worldwide managed cloud services deal penetration in the IT outsourcing (ITO) services market for 2019–2023."The collective impact of changing customer needs and sourcing strategies as well as incre...
This IDC Survey Spotlight highlights results from a question posed to 185 respondents and firms with 1,000+ employees across 9 countries and a wide range of industries, as part of IDC's 2023 Worldwide Services Path Survey. The question was:...
This IDC Market Analysis Perspective (MAP) provides a general overview of buyer needs and provider requirements for the outsourcing markets (also referred to as managed services) involving IT outsourcing (datacenter outsourcing) and network...
This IDC Survey Spotlight highlights results from the following two questions posed to 803 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2024 Worldwide Managed Services Survey...
This IDC Market Perspective provides insight into buyer expectations of the value of AI when used with managed services for infrastructure technologies (e.g., compute, storage, network, endpoint) along with critical challenges. This documen...
This Market Note describes the top themes discussed by HCL Technologies’ (HCLTech) leadership and the impressions of several IDC analysts who participated in the event. HCLTech held its 2024 Analyst Day in Syndey on May 20, 2024 and present...
This IDC Market Presentation is Part 2, out of a two-part series of presentations, which provides detailed views of the survey findings from IDC's Managed Cloud View 2024 Survey in graphical form involving managed cloud services. This world...
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