target audience: TECH SUPPLIER  Publication date: Oct 2024 - Document type: Market Perspective - Doc  Document number: # US52634624

Salesforce Dreamforce 2024: Highlights and Insights

By: 

  • Alan Webber
  • Adam Resnick
  • Aly Pinder
  • Tapan Patel
  • Robert Parker
  • Gerry Murray
  • Brian Wood
  • Linus Lai
  • Wayne Kurtzman
  • Ritu Jyoti
  • Heather Hershey
  • Amy Cravens
  • Michelle Morgan
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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Dreamforce 2024 — Highlights and Insights

  • New Market Developments and Dynamics

  • IDC 's Point of View

    • Understanding the Shift to Agents

    • Low-Code Capabilities Critical to Agent Expansion

    • Data Cloud Powers Agentforce

    • Commerce Platform Becomes the Force of Success

    • Sales Cloud Shifts with Agentforce

    • Marketing Cloud Becomes Agent Powered

    • Field Service Management No Longer an Afterthought

    • Slack Is Now Agent Enabled

    • Worldwide Systems Integrators Look Toward Agents

    • ESG and Net Zero Cloud

    • Agentforce Helps Thinking Beyond the Front Office

  • Learn More

    • Related Research

    • Synopsis