Customer Stories
Turkcell Performs an Agile Value Management Proof of Value
About Customer
Turkcell is a converged telecommunication and technology services provider, founded and headquartered in Turkey. It serves its customers with voice, data, TV and value-added consumer and enterprise services on mobile and fixed networks. Mobile communication in Turkey began when Turkcell commenced operations in February 1994.
Turkcell then signed a 25-year GSM license contract with the Ministry of Transportation on April 27, 1998. Since then, it has continuously increased the variety of its services based on mobile voice and data communication, as well as on its quality levels, and as a result, its number of subscribers.
Summary
Turkcell's shares have been traded on the Borsa Istanbul (BIST) and New York Stock Exchanges (NYSE) since July 11, 2000, and it is the only Turkish company to be listed on the latter exchange. Turkcell is also quoted on the Borsa Istanbul Sustainability Index.
Turkcell's target has been to become an integrated communication and technology services player in the region, operating a converged mobile and fixed network platform and offering a wide range of innovative products and services. Turkcell believes that it is important to offer our consumer and corporate customers the full range of our mobile, fixed, and broadband services to meet their expectations.
Turkcell has many teams that have adopted an agile way of working. Turkcell management has expressed an interest in obtaining more insights into the productivity of the teams and the quality of the products the teams develop and maintain. Therefore, Turkcell has asked IDC Metri to perform an Agile Value Management Proof of Value for 1 team and 1 application to see the value this service brings.