target audience: TECH BUYER Publication date: Oct 2024 - Document type: IDC FutureScape - Doc Document number: # US51078024
IDC FutureScape: Worldwide Intelligent ERP 2025 Predictions
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Abstract
This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. The AI everywhere digital world is upon us. Organizations continue to embrace its innovation along with digital transformation activities that include modernizing their enterprise applications to SaaS and cloud enabled. Generative AI has left a profound impact as it emerges and is being applied to existing workflows. Assistants, agents, and advisors have emerged to help organizations adopt quickly to the new digital coworker collaborative toolsets. This adoption will help organizations improve their processes and the employee's work and reshape the organization to become an AI-fueled business with more autonomous workflows.
"Organizations are at a crossroads with many technology activities including digital transformation, enterprise application modernization, automation of workflows, AI experimentation, and enabling more optimized processes to aid the employees in their flow of work," said Mickey North Rizza, IDC group vice president, Enterprise Software. "IDC finds the digital coworker will completely transform the organization's use of enterprise applications and bring in additional focus on more native AI applications. This shift means the organizations will be reshaped over time in the employee and technology methods of work, technology architecture, employee skills, KPIs, and finally, the structure of the organization."