target audience: TECH BUYER  Publication date: Oct 2024 - Document type: IDC FutureScape - Doc  Document number: # US51078024

IDC FutureScape: Worldwide Intelligent ERP 2025 Predictions

By: 

  • Mickey North Rizza Loading
  • Kevin Permenter Loading
  • Bo Lykkegaard Loading
  • Daniel-Zoe Jimenez Loading
  • Zachary Chertok Loading
  • Edyta Kosowska Loading
  • Heather Hershey Loading
  • Ashok Patel Loading
  • Patrick Reymann Loading

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Abstract


This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. The AI everywhere digital world is upon us. Organizations continue to embrace its innovation along with digital transformation activities that include modernizing their enterprise applications to SaaS and cloud enabled. Generative AI has left a profound impact as it emerges and is being applied to existing workflows. Assistants, agents, and advisors have emerged to help organizations adopt quickly to the new digital coworker collaborative toolsets. This adoption will help organizations improve their processes and the employee's work and reshape the organization to become an AI-fueled business with more autonomous workflows.

"Organizations are at a crossroads with many technology activities including digital transformation, enterprise application modernization, automation of workflows, AI experimentation, and enabling more optimized processes to aid the employees in their flow of work," said Mickey North Rizza, IDC group vice president, Enterprise Software. "IDC finds the digital coworker will completely transform the organization's use of enterprise applications and bring in additional focus on more native AI applications. This shift means the organizations will be reshaped over time in the employee and technology methods of work, technology architecture, employee skills, KPIs, and finally, the structure of the organization."



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