target audience: TECH BUYER Publication date: Feb 2023 - Document type: Tech Buyer Presentation - Doc Document number: # US50248623
IDC Retail Insights NRF Big Show 2023 Recap: Hot Topics and Technology Trends
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Abstract
This IDC Tech Buyer Presentation highlights the hot topics and technology trends presented in the Retail's Big Show. Gleaned from across our retail analyst team, the insights presented in this IDC Presentation reflect the highlights and insights from the NRF 2023: Retail's Big Show, held January 15-17, New York. This presentation was delivered to retailers in a post-NRF event, giving context to what happened at the show with supplemental IDC insights and predictions for the retail year ahead.
The investments covered in this presentation will help retailers to scale and gain the agility needed to drive better customer experiences and improve business performance. Topic areas covered include Customer Experience and Engagement, Intelligent Operations, Connected End-to-End Supply Chain, AI for Better Decisioning and Operational Efficiency, Workforce Experience Catches up to the Human Experience, Operationalizing Sustainability from Concept to Consumer, and Intelligent Foundational Technology.