Buyer Behavior Team
New Research
This IDC Market Glance provides a current overview of the Asia/Pacific (including Japan) (APJ) customer experience (CX) landscape. It depicts who the major software and services players in the Asia/Pacific market are across 20 segments. As ...
This IDC Market Presentation focuses on the 2022 and 2023 Cloud Pulse Survey responses of those organizations that class their cloud strategy as "private cloud only" or "private cloud first" — highlighting a preference toward using private ...
This IDC Market Presentation reveals that hybrid and multicloud strategies are becoming increasingly important as cloud buyers look to build flexible foundations for new technologies such as AI and platform options that can protect them fro...
This IDC Survey Spotlight identifies the top digital infrastructure KPIs tracked by the board and senior business leaders. IT/cloud operational efficiency tops the list, indicating organizations will prioritize investment in enablers of ope...
This IDC Tech Buyer Presentation lays out the considerations for cloud disaster recovery (DR) planning, provides process fundamentals, identifies the key stakeholders (including a RACI matrix), explains how to build DR cloud hosting, discus...
This IDC Perspective examines the automation trends in small and medium-sized businesses (SMBs) and midmarket segments across different business functions, as well as in customer relationship management (CRM), human capital management (HCM)...
This IDC Survey examines worldwide IT and LOB buyer sentiment related to spending — and overspending — across all categories of cloud resources. This IDC Survey document is based on responses from 888 decision makers in North America, Asia/...
This IDC Market Perspective offers insights about the challenges, industry trends, and best practices of telecom firms driving digital innovation in Asia/Pacific. The digital-first concept is being embraced by telecom firms around the regio...
This IDC study enables an organization to assess the competency and maturity of its digital infrastructure operating model in relation to its ability to support a digital enterprise. This IDC study is written to help CIOs and line-of-busine...
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