Buyer Behavior Team

Warren de Lima

Research Manager

Carol M. Glasheen

Vice President, Quantitative Research Group, Custom Solutions

Rob Burbach

Research Director

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Phil Goodwin

Research Vice President, Infrastructure Software Platforms, Worldwide Infrastructure Research

Ryan Caskey

Research Manager, BuyerView Operations, Worldwide Infrastructure Research

Mary Johnston Turner

Research Vice President, Digital Infrastructure Strategies, Worldwide Infrastructure Research

New Research


  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Perspective offers insights into cloud-native open source tools and how they are playing an important role in driving digital innovation in the Asia/Pacific region. It also provides a brief overview of essential components a...
  • By: 

    • Dave McCarthy Loading
    • Chris Kanaracus
    • Ashish Nadkarni Loading
    • Jasdeep Singh Loading
    This IDC study provides a detailed taxonomy for the public cloud infrastructure as a service (IaaS) market. The scope of this document includes public cloud compute and storage services only."Public cloud IaaS is the foundation for digital ...
  • By:  Dave McCarthy Loading

    Cloud customers are increasingly open to working with multiple providers to optimize feature sets, performance, and cost. The Vultr Cloud Alliance aims to facilitate the concept of composable cloud services by creating an ecosystem of partn...
  • By: 

    • Lavanya Jindal
    • Seng Keong Low
    • Daniel-Zoe Jimenez Loading
    This IDC Market Note discusses the announcement made in Salesforce's Connections event on June 7‒8, 2023, for marketing and commerce professionals. The company launched its generative AI (GenAI) products: Marketing GPT and Commerce GPT. Sal...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Note considers GitLab’s recent release of the artificial intelligence (AI)–powered DevSecOps platform GitLab 16.0. GitLab 16.0 includes code suggestions that allow users to develop better code quicker and more effectively. I...
  • By: 

    • Supriya Deka Loading
    • Lisashree Mishra Loading
    • Daniel-Zoe Jimenez Loading
    This IDC study examines the financial applications software market for 2021–2022. The revenue and market share of the leading vendors are provided for the year 2022."As businesses increasingly seek tailored financial solutions that fit thei...
  • By: 

    • Matthew Eastwood Loading
    • Ashish Nadkarni Loading
    • Rick Villars Loading
    • Mary Johnston Turner Loading
    • Jennifer Cooke Loading
    • Susan G. Middleton
    • Max Pepper Loading
    This IDC Market Perspective discusses Dell Technologies' annual user and partner conference, Dell Technologies World, which was held May 22–25, 2023, in Las Vegas and online. This document provides an overview and analysis of new products, ...
  • By: 

    • Lavanya Jindal
    • Seng Keong Low
    • Daniel-Zoe Jimenez Loading
    This IDC Market Perspective discusses the generative AI (Gen AI) landscape and its implications on customer experience (CX). IDC contextualizes what this means for the customer service market in terms of the impact, its potential to augment...
  • By: 

    • Leon Kao Loading
    • Kuba Stolarski Loading
    • Ashish Nadkarni Loading
    This IDC Market Note highlights major announcements and demonstrations by datacenter infrastructure solution providers at Computex 2023, specific to specification release, solution, and design demo such as GPU or accelerated computing syste...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective offers insights into generative AI code generators and how they are playing an important role in boosting developers' efficiency and productivity in Asia and the Pacific. It also provides a brief overview of popular ven...

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