Canadian IT Overview Team
New Research
This IDC Market Presentation is the first in a three-part series providing IDC's initial coverage of the generative AI (GenAI) use case landscape. The objective of this document is to help provide a basic definition of a use case based on I...
This IDC Market Perspective investigates the competitive environment that has led to the erosion of services providers' strategic value. Services customers today want more for less, with less risk, faster proof of value, more risk sharing, ...
This IDC Market Glance provides an overview of the business, IT, and operational technology services vendor landscape for generative AI (GenAI) services segmented by IDC's services foundation markets. This IDC Market Glance shows leading wo...
This IDC Tech Buyer Presentation provides IDC's Digital Business Scorecard analysis, based on survey data from 1,975 senior IT and business leaders. The Digital Business Scorecard evaluates the correlation between the levels of business out...
This IDC Market Perspective describes the key takeaways from the recently held PwC 2023 Analyst Day. PwC held the event in Boston, September 13 and 14, 2023, and presented a wide range of updates across all areas of its business, as well as...
This IDC Survey Spotlight provides insights into which executive buyer roles in Canadian organizations drive early renewals of managed IT service contracts. Managed service providers (MSPs) can use insights from this IDC study to tailor cus...
This IDC Market Presentation provides services vendor ratings overall and by 14 service categories from IDC's ServicePath Survey, 2023.ServicesPath provides comprehensive data and guidance on the mind and journey of services buyers, for pro...
This IDC Survey examines how enterprises are preparing for a new chapter of the digital business era: AI everywhere. The dramatic increase in awareness of generative AI (GenAI) in early 2023 triggered the dawn of this new chapter. In the se...
This IDC Market Perspective discusses about KPMG that held an analyst event at its Lakehouse learning facility in Orlando, Florida, on September 27–28, 2023, presenting business topics and updates, an innovation showcase, and Lakehouse tour...
This IDC Survey Spotlight provides insights into what factors are inhibiting Canadian organizations from adopting managed IT services. IDC has studied the managed IT services market in Canada for more than two decades, watching the evolutio...
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