Social Business Team

Takashi Manabe

Senior Research Director, Software/Service Solutions, Data & Analytics, IDC Japan

Lewis Ward

Research Director, XR, Gaming, and Interactive 3D Software

Alejandro Florean

Vice President Consulting & Strategic Solutions, Latin America

Mary Wardley

Program Vice President, Customer Care and CRM

Yoko Ono

Research Manager, Software & Services, Research, IDC Japan

Wayne Kurtzman

Research Vice President, Social, Communities and Collaboration

New Research


  • By: 

    • Holly Muscolino Loading
    • Wayne Kurtzman Loading
    • Amy Machado Loading
    Box hosted its annual BoxWorks customer conference on October 11, 2023. The event was virtual, with live keynotes featuring Box executives, as well as individual breakout sessions on demand. The key theme of the event was “Unstructured Data...
  • By:  Lewis Ward Loading

    Microsoft closed its $68.7 billion acquisition of Activision Blizzard on October 13. While the deal greatly strengthens Microsoft's competitive position across the console, PC, and mobile gaming landscape, we'll also likely see some layoffs...
  • By:  Yoko Ono Loading

    This IDC Market Forecast summarizes the outlook for the Japan carrier multi-access edge cloud (MEC) services market and forecasts the market size from 2023 to 2027.Although the development of the carrier MEC market is basically left to mark...
  • By: 

    • Serena Da Rold Loading
    • Stefano Perini Loading
    • Jessica Goepfert Loading
    • Takashi Manabe Loading
    • Sharad Kotagi Loading
    • Vladimir Zivadinovic Loading
    • Emanuel Figueroa Loading
    • Jing Qian
    • Eman Elshewy Loading
    • Kasturi Rawool Loading
    This IDC study provides a detailed description of IDC's security products segmentation methodology and taxonomy. It should be used as a companion piece for IDC's Worldwide Security Spending Guide data deliverables. Technology suppliers may ...
  • By: 

    • Denise Lund Loading
    • Wayne Kurtzman Loading
    • Oru Mohiuddin Loading
    • Mary Wardley Loading
  • By:  Lewis Ward Loading

    This IDC study forecasts digital PC gaming through 2027 worldwide and in four regions: North America, Western Europe, Asia/Pacific (including Japan), and a combined rest of world (ROW) region. From a gamer perspective, the digital PC gaming...
  • By: 

    • Wayne Kurtzman Loading
    • Amy Loomis, Ph.D. Loading
    • Anu Mehta Loading
    Asana held its Work Innovation Summit in New York City on October 3, 2023. Several hundred Asana customers met with executives at the company's first U.S. gathering since the COVID-19 pandemic. Announcements centered on extending the Asana ...
  • By:  Wayne Kurtzman Loading

    Smartsheet ENGAGE was held in the new Seattle Convention Center, September 19-21, 2023. Sold out over a month in advance, over 3,000 Smartsheet customers and partners from around the world gathered to hear new announcements, but more so, to...
  • By:  Lewis Ward Loading

    This IDC Perspective examines three basic types of video games: paid games, classic free-to-play (F2P) games, and live service games. The performance of these game types is considered from a monthly user, revenue, and mergers and acquisitio...
  • By:  Lewis Ward Loading

    This IDC study examines the cloud-streamed gaming market from 2019 through 2027. It considers users (MAUs), hours of use (in billions), and revenue (in millions of dollars) worldwide in four geographic regions: North America, Western Europe...

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