Outsourcing Team

Linus Lai

Vice President

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

New Research


  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following question posed to 476 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Services Survey. "So...
  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following question posed to 476 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Services Survey. "Ro...
  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following two questions posed to 476 respondents from firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Services Surve...
  • By:  Linus Lai Loading

    This IDC Perspective provides insights and recommendations for multinational healthcare organizations looking to accelerate their respective generative AI (GenAI) strategies based on discussion with Virtus Health's chief digital health offi...
  • By:  David Tapper Loading

    This IDC Market Presentation provides an executive summary of the worldwide findings for IDC’s 2023 Managed CloudView Survey. This survey involved polling 1,500 organizations, which included both IT and LOB respondents, across 6 countries a...
  • By: 

    • Eric Newmark Loading
    • David Tapper Loading
    • Nadia Ballard Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Mukesh Dialani Loading
    • Alison Close
    • Sam Halwani
    • Zachary Chertok Loading
    • Jennifer Hamel Loading
    • Erin Hichman Loading
    • Nishant Bansal Loading
    • Abhishek Mukherjee Loading
    • Douglas Hayward Loading
    • Brian Wood
    • Alicia Mokwa Loading
    • Bill Latshaw Loading
    • Peter Marston Loading
    • Dan Versace Loading
    This IDC Market Presentation provides an executive summary of the worldwide findings from IDC's Service Path 2023 Survey. Services Path provides comprehensive data and guidance on the mind and journey of services buyers, for professional se...
  • By:  Linus Lai Loading

    This IDC Playbook for tech sales leaders provides a concise current state view of the Australia/New Zealand (ANZ) project-oriented services market, along with insights into digital business trends, and guidance for account strategies. Tech ...
  • By: 

    • Grace Trinidad Loading
    • Frank Dickson Loading
    • Linus Lai Loading
    • Sakshi Grover Loading
    • Christian Fam
    • Michelle Abraham Loading
    • Ryan O’Leary Loading
    • Ralf Helkenberg Loading
    • Mark Child Loading
    • Sophia Wang Loading
    • James Wang Loading
    • Zhenshan Zhong Loading
    • Bjoern Stengel Loading
    • Vladimir Kroa Loading
    • Amy Cravens Loading
    • Jay Bretzmann Loading
    This IDC study presents IDC’s top 10 predictions for the future of trust in 2024 and beyond.“Research shows that trust is a requirement for individuals and organizations to share their personal and organizational data. And high-quality data...
  • By: 

    • Tony Olvet Loading
    • Craig Powers
    • Teodora Siman Loading
    • Giulia Carosella Loading
    • Linus Lai Loading
    • Megha Kumar Loading
    • Simone De Bruin
    • Erin Hichman Loading
    • Philip Carter Loading
    • Pietro Delai Loading
    • Craig Simpson
    • Lawrence Cheok Loading
    • Martina Longo Loading
    • Ranjit Rajan Loading
    • Sharath Srinivasamurthy Loading
    • Steffi Han
    • Takuya Uemura Loading
    • Lianfeng Wu Loading
    • Supriya Deka Loading
    • Lapo Fioretti Loading
    This IDC study provides 2024 top 10 predictions for digital business strategies. These predictions provide guidance for organizations to mature as digital businesses in the next five years. They also lay out IDC’s vision for the 10 most imp...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Bill Latshaw Loading
    • Peter Marston Loading
    • Brian Wood
    • Douglas Hayward Loading
    • Nishant Bansal Loading
    • Jennifer Hamel Loading
    • Alison Close
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    • Dan Versace Loading
    This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program for the eight technology-oriented service categories, including application testing/digital assurance/quality engineering services, customer experience serv...

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