SMB Team
New Research
This IDC TechBrief discusses event-driven architecture (EDA) taking an organizational and industry ecosystem approach. It includes key insights on the market forces that are driving higher adoption of EDA and a description of the technology...
This IDC study examines the financial applications software market for 2021–2022. The revenue and market share of the leading vendors are provided for the year 2022."As businesses increasingly seek tailored financial solutions that fit thei...
This IDC Tech Buyer Presentation, originally developed in June 2023 for a webinar, summarizes the current state of KPI usage to measure the effectiveness of enterprise automation and how it needs to mature to align the organization better i...
This IDC Perspective profiles integration vendor SEEBURGER, a challenger in the integration market. SEEBURGER has had a strong presence in the business-to-business (B2B) integration market for years. But as organizations rethink their appro...
This IDC Perspective offers insights into generative AI code generators and how they are playing an important role in boosting developers' efficiency and productivity in Asia and the Pacific. It also provides a brief overview of popular ven...
This IDC Market Perspective discusses the generative AI (Gen AI) landscape and its implications on customer experience (CX). IDC contextualizes what this means for the customer service market in terms of the impact, its potential to augment...
This IDC Market Glance provides a current overview of the Asia/Pacific (including Japan) (APJ) customer experience (CX) landscape. It depicts who the major software and services players in the Asia/Pacific market are across 20 segments. As ...
This IDC Market Note contextualizes several announcements and sessions held at SAP Sapphire in Orlando, Florida, May 2023."A prominent theme at this event was how AI-powered business processes must extend from the core of the enterprise to ...
This IDC Perspective examines the automation trends in small and medium-sized businesses (SMBs) and midmarket segments across different business functions, as well as in customer relationship management (CRM), human capital management (HCM)...
This IDC Market Perspective offers insights about the challenges, industry trends, and best practices of telecom firms driving digital innovation in Asia/Pacific. The digital-first concept is being embraced by telecom firms around the regio...
«First | ‹Previous | 111 to 120 of 186 results | Next› | Last»