Customer Relationship Management (CRM) Team

Vladimir Kroa

Associate Vice President, Sustainability

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Abhishek Kumar

Associate Research Director

New Research


  • IDC FutureScape: Worldwide Digital Transformation 2021 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Digital Transformation 2021 Predictions

    By: 

    • Shawn Fitzgerald
    • Daniel-Zoe Jimenez
    • Serge Findling
    • Yukiharu Yorifuji
    • Megha Kumar
    • Lianfeng Wu
    • Giulia Carosella
    • Sandra Ng
    • Robert Parker
    • Philip Carter
    • Meredith Whalen
    This IDC study provides IDC's top 10 predictions for digital transformation for 2021."Even though we are experiencing a global pandemic, direct digital transformation (DX) investment is still growing at a compound annual growth rate (CAGR) ...

    Oct 2020 | Doc #US46880818 | IDC FutureScape


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