IDC Research Types
Analyst
Analyst Profile
Provides complete background information on an IDC analyst. Each profile provides a biography, a notable quotation, a frequently asked question relevant to the particular analyst's focus, and a list of research authored by that analyst.
Team Profile
Lists the analyst members of a topical team. Outlines general areas of coverage and any specialties.
Briefs
Vendor Profile
Provides a concise, hard-hitting profile of an emerging vendor. A profile will highlight new players and technologies and the potential paradigm shifts or disruptions a vendor represents.
IDC Perspective
The IDC Perspective is a flexible doc that seeks to help business and tech buyers assess their business and IT strategy and/or associated business processes, especially as it relates to the use of technology. The document can be used in areas such as:
- Strategy and planning
- Trends and observations
- IT spending and investment
- Vendor conferences and announcements
IDC TechBrief
The IDC TechBrief helps the technology or business executive get smart about a single technology in the context of the business by answering 6 business critical questions about the technology:
- What is the technology?
- When should I adopt it?
- What can it do for my business?
- What are the critical success factors?
- What are the risks?
- Who are the suppliers?
Market Note
The Market Note is a flexible doc that provides IDC analysis and point of view on an industry event, new product or service, or a company announcement or development or fast breaking news.
Market Perspective
The Market Perspective is a flexible doc that analyzes key changes and developments happening in the market. This flexible research type can be used to analyze areas such as:
- Competitive Environment
- Innovation & Market Opportunity
- New Business Models
- Partner & Channel Strategy
- Enterprise Strategies (targeted to supplier)
- Regulation
- Socioeconomics
Event Proceedings
Event Proceeding
Provides published slides, audio, and other materials from IDC and Insights Web conferences, briefings, forums, or other events.
Events
Conference
Delivers dependable, relevant, and high-impact data and insight to help organizations make sound business and technology decisions. eBusiness executives, IT professionals, IT suppliers, and services suppliers benefit from the strategic insight and networking opportunities IDC conferences offer. Generally, all presentation slides are available online, and for most conferences, streaming audio of key discussions is available as well.
Web Conference
Focuses on significant trends and paradigm shifts. Each Web conference will provide attendees with leading-edge market information that will enable them to make smart business decisions. For those unable to attend in person or those wishing to review the content presented, these synchronized multimedia presentations are available online.
IDC DecisionScapes
IDC FutureScape
Serves as a framework for IT/tech professionals' IT strategy and planning for the next one to three years. It lists IDC's top 10 worldwide technology trends for the coming one to three years in a given research area and includes related drivers, projected IT/business strategy impact, and guidance.
IDC MarketScape
Helps IT/tech professionals develop a short list of suitable suppliers when selecting a vendor. Provides an unbiased assessment of tech suppliers in terms of offerings, strategy, capabilities, and other important factors in a given technology area.
IDC MaturityScape
Describes five stages of "maturity" or capability for a particular technology area, helps IT/tech professionals understand where their organizations fit within those stages, and provides guidance on key components for planning successful improvements to a tech initiative.
IDC MaturityScape Benchmark
Helps IT/tech professionals to benchmark their maturity against peers, develop a business case for a tech initiative, and build consensus about where critical IT investments should be made. Presents quantitative research results that show the market distribution for a given tech initiative across the five stages of maturity presented in the related IDC MaturityScape. Shows the results and components of particularly successful initiatives.
IDC PeerScape
Gives IT/tech professionals insight into best practices (and practices to avoid) by providing specific use case examples implemented by peers. Identifies practices that have the most impact on the success of a tech or business initiative, and provides actionable guidance for each practice.
IDC PlanScape
Helps IT/tech professionals to justify and plan a business and/or technology investment or opportunity by exploring why, what, who, and how (these are also the main section headings). Presents key players, critical success factors, risks, and actions to consider for a designated technology and/or business management area.
IDC TechScape
Helps IT/tech professionals with developing IT strategic plans and evaluating emerging technologies in terms of their risk to the business. Shows the adoption curve and risk levels over time for a specific emerging technology. Sorts technologies into three "adoption model" categories (transformational, incremental, opportunistic) to help tech leaders determine the potential impact for their organization.
IDC Links
IDC Link
Provides timely context and insight around important market trends and events in a short opinion piece. IDC Links provide IDC's point of view on:
- Financial announcements
- Product announcements
- Mergers and acquisitions or divestitures
- Events
- Response to news
IDC Blink
IDC Blink
Provides timely context and insight around important market trends and events in a short opinion piece with a 2-minute audio clip. IDC Blinks provide IDC's point of view on:
- Financial announcements
- Product announcements
- Mergers and acquisitions or divestitures
- Events
- Response to news
Pivot Tables
Pivot Table
Presents an interactive spreadsheet tool for analyzing trends and activities in a specific market segment. These tables are available only through an annual subscription service.
Presentations
IDC Survey
Presents a hypothesis about what is happening in the market backed by the results of a demand-side or supply-side survey. The focus is on interpreting and analyzing the survey results and providing a strong point of view along with actionable advice.
IDC Survey Spotlight
Answers a timely question and provides a strong opinion backed by IDC survey data. This is a quick nugget of information that is presented in two concise PowerPoint slides.
Market Presentation
Provides an easy-to-use format to post on the Web presentations that were previously delivered at public forums (such as conferences and events) or for internal client meetings and client presentations. It may not come as part of a consulting/custom engagement.
Market Analysis Perspective
Delivers a concise current state view of a market and insight into the impact of future trends. Business executives, product managers, and MI/AR professionals can use this information when looking to understand buyers' perspectives and market impacts.
Tech Buyer Presentation
Provides an easy-to-use format to post on the Web presentations that were previously delivered at public forums (such as conferences and events) or for internal client meetings and client presentations. It may not come as part of a consulting/custom engagement.
IDC Market Glance
Provides a look at the landscape of a tech market, including competitive positioning, adjacent segments, and potential partner opportunities.
Press Releases
Press Release
Announces significant corporate news, such as key hirings or promotions, performance milestones, event highlights, or speaking engagements.
Product Information
Fact Sheet
Describes a research product. Usually details the major areas of coverage and deliverables, and outlines key questions and competitive market conditions that the research will address. Includes links to all published research for a research product.
Studies
Industry Developments and Models
Provides a detailed assessment of a specific target market's expansion pattern. This analysis helps clients develop and deploy the right mix of value-add products, programs, or services to support their sales and/or partnering efforts.
Market Forecast
Provides the future of a single market or a group of related markets. It presents a new or updated market forecast, including key drivers and assumptions used in the forecast.
Market Share
Provides data on market size, regional allocations, and platform splits as well as a summary of vendor shares for the most recently completed period (year, quarter).
Special Study
Provides a one-time study produced by a research group that is not published as a deliverable under a subscription service.
Taxonomy
Highlights and emphasizes how IDC tracks the market while also making it easier for customers to find and identify IDC Taxonomy documents.
Technology Assessment
Provides an analysis of the intricacies of an emerging or established technology or the technologies contained within a specific product.
IDC Innovators
IDC Innovators is aimed at informing IT buyers about emerging vendors with an innovative new technology or ground-breaking business model. Vendors identified in the document as innovators are linked together within a specific market area and around solving or alleviating a common business problem. Vendors included have annual revenue under $100 million at the time of selection.
Technology Segment
The IDC Technology Segment offers CEMA clients a comprehensive view of a technology segment in one country or subregion and provides a market view and forecast and/or market share and vendor profiles, including performances and strategies. It is specifically intended to serve smaller country markets and subregions.
The IDC Market Perspective discusses ServiceNow's Knowledge 2024 conference, held in Las Vegas, that showcased ServiceNow's advancements in AI integration across various business domains, emphasizing automation and AI-enhanced workflows. ...
This IDC study provides worldwide IT service management software market share data for 2023.
"IT service management software saw strong growth as it supported and enabled organizations and their employees on their journey to digital ...
This IDC study presents a 2024–2028 forecast for the IT service management (ITSM) software market as of June 2024. The study particularly discusses the impact of organizations' investment in artificial intelligence (AI), both in ITSM software ...
Freshworks has completed its acquisition of Device42, planning to add Device42's features for discovery and dependency mapping of both cloud and on-premises technology assets to its existing suite of IT service management, customer service ...
This IDC Market Note discusses Atlassian's Team '24 conference that highlighted the company's mission to enhance team potential across enterprises with an AI-powered "system of work," introducing new and updated features. This IDC Market ...
This IDC Perspective delves into enhancing problem management practices through strategic improvements in people, processes, and technology, aiming to boost technology performance and customer experience. It offers actionable recommendations ...
The PagerDuty on Tour event series promotes new PagerDuty features and customer stories that highlight the benefits of using automation and AI in incident management and other areas of technology service and operations management. The presentations ...
ManageEngine, a division of Zoho Corporation, has launched a new SaaS Manager Plus product. The new application is designed to help organizations manage their licenses and spending for software as a service (SaaS) as SaaS adoption continues ...
This IDC Market Presentation explores recent IDC research on commonalities in success measures for the DevOps, SRE, and IT asset management practices, how they show alignment around profit and revenue goals, and what that means for IT service ...
Ivanti presented the 2024 Ivanti Solutions Summit held April 9–11, 2024, in Grapevine, Texas. The company offered a vision of "Everywhere Work" and presented additions to its products and solutions designed to enable automated, device-centric ...
This IDC Market Presentation presents findings from IDC's central research on technology leaders' generative AI (GenAI) plans, focusing on implications for the IT service management (ITSM) and enterprise service management (ERM) market. ...
This IDC Survey Spotlight discusses a finding from IDC's 2023 AIOPS and Observability Survey that related function with which the observability data was often shared was IT service management (ITSM). It discusses the ITSM practices ...
This IDC Perspective discusses tool sprawl, which happens when businesses accumulate software over time without keeping track of what is in use, how it is being used, who is using it, and whether it is still a good fit for the business. ...
This IDC Market Note discusses ServiceNow's generative AI strategy as expressed through its announcement of various partnerships. The document discusses ServiceNow's partnerships aimed at integration of GenAI into its products and at developing ...
This IDC Perspective discusses the importance of IT asset management (ITAM) in modern enterprises, highlighting its benefits and challenges. It presents findings from a survey conducted by IDC, revealing that ITAM significantly impacts business-critical ...
This IDC Link covers Flexera's acquisition of fellow IT asset management (ITAM) product provider Snow Software. The acquisition brings in new customers and partners and aims for new opportunities with capabilities from both companies.
...This IDC Market Note discusses the evolving landscape of incident management and highlights the role of automation, AI, and cultural shifts in IT and development organizations. It focuses on PagerDuty's acquisition of Jeli, which integrates ...
This IDC Survey Spotlight discusses a specific result from IDC's November 2023 IT Asset Management Survey, exploring the benefits of IT asset management to application and site reliability. This document addresses the ...
本調査レポートは、Generative AI(生成系AI:以下、GenAI)ソフトウェアシステム市場に関連する技術を体系的に評価している。
「GenAIは、コンテンツ制作、製品デザイン、顧客エクスペリエンス、問題解決の領域において、エキサイティングな可能性を見せた。気候変動、貧困、飢餓、病気など、世界最大の問題のいくつかを解決する可能性を秘めている。GenAI技術が進化し続ける中、責任を持ってその力を活用し、社会にプラスの影響を確実に与えることが不可欠である。顧客はこの調査を利用して、ビジネスがどのような影響を受けるかについて、より効果的な将来へのロードマップを構築できる」とIDC、AI ...
ServiceNow released its financial results for 4Q23 and year end. Some of the key outcomes included: ServiceNow exceeded guidance across all 4Q23 top-line growth and profitability metrics, raised 2024 subscription revenue and operating margin ...
This IDC Survey examines organizations' approaches, benefits, and challenges related to IT asset management. It also provides information on how other functions within an organization use IT asset management data. "This IDC Survey provides ...
This IDC TechBrief looks at the evolution and expanding use cases for modern remote monitoring and management (RMM) software in the context of modern hybrid and remote worker models.
"The ability to remotely view, manage, and configure ...
This IDC PlanScape covers technologies to consider when planning the next phase of the IT service desk, including artificial intelligence (AI), virtual agents, and cross-functional integrations. IT service desks have undergone several evolutions, ...
This IDC study provides a systematic assessment of technologies related to the generative AI software and systems market.
"Generative AI has unlocked exciting possibilities in the realm of content creation, product design, customer ...
This IDC Perspective discusses generative artificial intelligence (GenAI) guidance and specific announcements related to IT service management (ITSM). As organizations increasingly explore GenAI, IT operations is one of the top IT areas ...