IDC's Worldwide Digital Transformation Use Case Taxonomy, 2024: Experiential Retail

IDC's Worldwide Digital Transformation Taxonomy

• Figure: Digital Transformation Primary Segments for Experiential Retail

Digital Transformation Taxonomy Changes for 2024

Taxonomy Overview

• Understanding and Using IDC's Digital Transformation Taxonomy

Definitions

• Digital Mission: Experiential Retail

• Strategic Priority: Omni-Channel Commerce

• Figure: Omni-Channel Commerce

• Omni-Channel Commerce Program: Experiential Commerce

• Table: Use Case Detail for Experiential Commerce

• Omni-Channel Commerce Program: Intelligent Order Fulfillment and Returns

• Table: Use Case Detail for Intelligent Order Fulfillment and Returns

• Omni-Channel Commerce Program: Immersive Experience

• Table: Use Case Detail for Immersive Experience

• Strategic Priority: Merchandise Life-Cycle Management

• Figure: Merchandise Life-Cycle Management

• Merchandise Life-Cycle Management Program: Intelligent Product Design

• Table: Use Case Detail for Intelligent Product Design

• Merchandise Life-Cycle Management Program: Product and Assortment Management

• Table: Use Case Detail for Product and Assortment Management

• Merchandise Life-Cycle Management Program: Product Innovation

• Table: Use Case Detail for Product Innovation

• Strategic Priority: Omni-Experience Customer Engagement

• Figure: Omni-Experience Customer Engagement

• Omni-Experience Customer Engagement Program: Next-Generation Customer Care

• Table: Use Case Detail for Next-Generation Customer Care

• Omni-Channel Customer Engagement Program: Customer Experience Analytics

• Table: Use Case Detail for Customer Experience Analytics

• Omni-Experience Customer Engagement Program: Contextualized Experience

• Table: Use Case Detail for Contextualized Experience

• Strategic Priority: Digital Supply Chain Optimization

• Figure: Digital Supply Chain Optimization

• Digital Supply Chain Optimization Program: Supply Network Optimization

• Table: Use Case Detail for Supply Network Optimization

• Digital Supply Chain Optimization Program: Optimized Fulfillment Operations

• Table: Use Case Detail for Optimized Fulfillment Operations

• Digital Supply Chain Optimization Program: Supply Chain Accountability

• Table: Use Case Detail for Supply Chain Accountability

• Digital Supply Chain Optimization Program: Last-Mile Operations Execution

• Table: Use Case Detail for Last-Mile Operations Execution

• Strategic Priority: Operational Scale and Agility

• Figure: Operational Scale and Agility

• Operational Scale and Agility Program: Operational Execution

• Table: Use Case Detail for Operational Execution

• Operational Scale and Agility Program: Connected Workforce

• Table: Use Case Detail for Connected Workforce

• Operational Scale and Agility Program: Secure Omni-Channel Operations

• Table: Use Case Detail for Secure Omni-Channel Operations

• Operational Scale and Agility Program: Profitability Optimization

• Table: Use Case Detail for Profitability Optimization

• Operational Scale and Agility Program: Touchless and Agile IT Operations

• Table: Use Case Detail for Touchless and Agile IT Operations

• Strategic Priority: Retail Business Innovation

• Figure: Retail Business Innovation

• Retail Business Innovation Program: Data-Driven Revenue Opportunities

• Table: Use Case Detail for Data-Driven Revenue Opportunities

• Retail Business Innovation Program: Process-Driven Revenue Opportunities

• Table: Use Case Detail for Process-Driven Revenue Opportunities

• Retail Business Innovation Program: Technology-Driven Revenue Opportunities

• Table: Use Case Detail for Technology-Driven Revenue Opportunities

Learn More

• Appendix

• IDC's Digital Transformation Spending Guide

• Table: DX Use Cases Included in the DX Spending Guide

• Related Research

• Synopsis