target audience: TECH SUPPLIER  Publication date: Aug 2023 - Document type: Taxonomy - Doc  Document number: # US50023223

IDC's Worldwide Digital Transformation Use Case Taxonomy, 2023: Experiential Retail

By: 

  • Leslie Hand
  • Filippo Battaini
  • Ananda Chakravarty
  • Ornella Urso
  • Margot Juros
  • Sofia Poggi
  • Jordan K. Speer
  • Anne Paris
Add to shopping cart $7,500.00
Back to Document Abstract

Content

List of Tables

List of Figures



Related Links

Back to Document Abstract

Table of Contents


  • IDC's Worldwide Digital Transformation Taxonomy

    • Figure: Digital Transformation Primary Segments for Experiential Retail

  • Digital Transformation Taxonomy Changes for 2023

    • Table: Summary of Retail Use Case Changes for 2023

  • Taxonomy Overview

    • Understanding and Using IDC's Digital Transformation Taxonomy

  • Definitions

    • Digital Mission: Experiential Retail

    • Strategic Priority: Omni-Channel Commerce

    • Figure: Omni-Channel Commerce

    • Omni-Channel Commerce Program: Experiential Commerce

    • Table: Use Case Detail for Experiential Commerce

    • Omni-Channel Commerce Program: Intelligent Order Fulfillment and Returns

    • Table: Use Case Detail for Intelligent Order Fulfillment and Returns

    • Omni-Channel Commerce Program: Immersive Experience

    • Table: Use Case Detail for Immersive Experience

    • Strategic Priority: Merchandise Life-Cycle Management

    • Figure: Merchandise Life-Cycle Management

    • Merchandise Life-Cycle Management Program: Intelligent Product Design

    • Table: Use Case Detail for Intelligent Product Design

    • Merchandise Life-Cycle Management Program: Product and Assortment Management

    • Table: Use Case Detail for Product and Assortment Management

    • Merchandise Life-Cycle Management Program: Product Innovation

    • Table: Use Case Detail for Product Innovation

    • Strategic Priority: Omni-Experience Customer Engagement

    • Figure: Omni-Experience Customer Engagement

    • Omni-Experience Customer Engagement Program: Next-Generation Customer Care

    • Table: Use Case Detail for Next-Generation Customer Care

    • Omni-Channel Customer Engagement Program: Customer Experience Analytics

    • Table: Use Case Detail for Customer Experience Analytics

    • Omni-Experience Customer Engagement Program: Contextualized Experience

    • Table: Use Case Detail for Contextualized Experience

    • Strategic Priority: Digital Supply Chain Optimization

    • Figure: Digital Supply Chain Optimization

    • Digital Supply Chain Optimization Program: Supply Network Optimization

    • Table: Use Case Detail for Supply Network Optimization

    • Digital Supply Chain Optimization Program: Optimized Fulfillment Operations

    • Table: Use Case Detail for Optimized Fulfillment Operations

    • Digital Supply Chain Optimization Program: Supply Chain Accountability

    • Table: Use Case Detail for Supply Chain Accountability

    • Digital Supply Chain Optimization Program: Last-Mile Operations Execution

    • Table: Use Case Detail for Last-Mile Operations Execution

    • Strategic Priority: Operational Scale and Agility

    • Figure: Operational Scale and Agility

    • Operational Scale and Agility Program: Operational Execution

    • Table: Use Case Detail for Operational Execution

    • Operational Scale and Agility Program: Connected Workforce

    • Table: Use Case Detail for Connected Workforce

    • Operational Scale and Agility Program: Secure Omni-Channel Operations

    • Table: Use Case Detail for Secure Omni-Channel Operations

    • Operational Scale and Agility Program: Profitability Optimization

    • Table: Use Case Detail for Profitability Optimization

    • Operational Scale and Agility Program: Touchless and Agile IT Operations

    • Table: Use Case Detail for Touchless and Agile IT Operations

    • Strategic Priority: Retail Business Innovation

    • Figure: Retail Business Innovation

    • Retail Business Innovation Program: Data-Driven Revenue Opportunities

    • Table: Use Case Detail for Data-Driven Revenue Opportunities

    • Retail Business Innovation Program: Process-Driven Revenue Opportunities

    • Table: Use Case Detail for Process-Driven Revenue Opportunities

    • Retail Business Innovation Program: Technology-Driven Revenue Opportunities

    • Table: Use Case Detail for Technology-Driven Revenue Opportunities

  • Learn More

    • Appendix

    • IDC's Digital Transformation Spending Guide

    • Table: DX Use Cases Included in the DX Spending Guide

    • Related Research

    • Synopsis