Canadian IT Overview Team
New Research
This IDC Survey is based on the full international set of respondents of IDC's Worldwide CEO Survey, conducted in January and February 2024. This year's theme is "Leadership in the age of AI everywhere." Respondents include 354 organization...
This IDC Market Perspective provides an overview of client metrics that matter for the services industry. As the saying goes "Customer's perception is your organization's reality." Choosing the right set of metrics can bridge the gap betwee...
This IDC Survey provides insights into current adoption of managed services by Canadian organizations and their future spending intentions. The document also provides insights into Canadian organizations behavior and intentions when it come...
This IDC study evaluates worldwide digital adoption platform (DAP) vendors along a set of strategic and capabilities-based criteria to help tech buyers arrive on choosing a DAP provider that fits their organization. Faced by growing IT skil...
This IDC Survey Spotlight examines how employee experience (EX) impacts customer experience (CX). When client data is accessible and insightful, employees can deliver valuable experiences to customers and feel valued themselves, improving t...
This IDC Survey Spotlight answers the following question: How are organizations offsetting labor shortages using automation technologies? In today's fast-paced and data-driven business world, automation is transforming the way companies inn...
This IDC Web Conference presents a discussion of IDC's 2024 predictions for digital business strategies. Join this IDC webinar to hear from IDC's Worldwide Digital Business team on the key predictions that will impact CIOs and IT profession...
This IDC Survey Spotlight highlights which professional and managed services are expected to see spending increases in 2024 based on respondents in the United States to IDC's Future Enterprise Resiliency and Spending Survey (FERS), Wave 9. ...
This IDC Survey Spotlight highlights which professional and managed services are expected to see spending increases in 2024 based on respondents in the United States to IDC's Future Enterprise Resiliency and Spending Survey (FERS), Wave 9. ...
This IDC Survey Spotlight reveals that enterprises are leveraging digital adoption platforms (DAPs) primarily to accelerate onboarding, reskilling, and upskilling employees. This correlates with the results from IDC's 2023 Future of Work Su...
«First | ‹Previous | 11 to 20 of 183 results | Next› | Last»